Legion Architect / SME
About this role
Capgemini Legion Architect / SME
About the Job
Legion Architect / SME: Looking for a senior WFM architect (10+ yrs UKG WFM & Min 1+ yr in Legion) to lead own end-to-end application support, drive operational excellence, and act as the functional and technical expert for the Legion platform
The role involves leading production support & operations primarily USA Market but also play a consultative role for other Markets, Guide business teams on best practices and configuration improvements.
Key Processes being Legion forecasting, scheduling, timekeeping, labor compliance, and integrations. US Labor compliance knowledge is must.
Responsibilities include:
Leadership & Governance
- Proven experience in leading AMS teams
- Lead L2/L3 AMS support team for Legion WFM.
- Act as the primary SME and escalation point for all critical issues.
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