About this role
About the Role The Legal Project Management Tech & Ops Analyst will assist with all aspects of supporting Legal Project Management (LPM), including finance, operations, and systems/technology, enabling the LPM team to focus on people, profitability, and client outcomes. This role works closely with the LPM Tech & Ops Lead to support LPM goals and metrics, day-to-day department operations, reporting, budgeting, and financial management, and to help embed data-driven project management practices firm-wide. What You'll Do
- Contribute to special strategic projects and initiatives led by the LPM Tech & Ops Lead as delegated by the Director of Legal Project Management
- Assist with change management initiatives and high-priority strategic and process improvement projects to standardize, simplify, and streamline LPM processes; implement mechanisms to track, measure, and report results and benefits
- Support continual improvement of firm financial and project reporting by defining and championing business user needs; facilitate capacity tracking and demand management for new and existing projects
- Assist with implementation and ongoing support of new technology, working with other technical experts to test and roll out new technologies
- Collaborate with diverse global teams to solve data-related challenges on client projects and help develop solutions to empower non-expert users of technology What We're Looking For
- Bachelor's degree, preferably with a significant data analytics/data science focus
- Extensive experience in large complex organizations, ideally in a law firm or professional services firm
- Strong technology background with the ability to quickly learn and master new technologies
- Proven ability to work with technical and non-technical stakeholders to identify, define, and solve business problems
- Excellent written and verbal English communication
- Superior data analysis skills, including mastery of Microsoft Excel
- Experience working with databases and/or workflow automation tools is desirable
- Proven skills, knowledge, and experience in preparing reports, executive summaries, and status reports for leadership and clients
- Demonstrated skills in data visualization and modelling
- Ability to interact and build trusted relationships with all levels of stakeholders