About this role
Job title: Legal Case Specialist - Irving, TX
About the Role Gainwell is seeking a Legal Case Specialist in Irving, TX to help harness technology to support clients and improve health outcomes for members served. You will work with attorneys and stakeholders to handle cases, maintain accurate notes, verify assets, and prepare and submit legal documents, while ensuring deadlines are met.
What You'll Do
- Professionally handle incoming and outgoing calls with attorneys, court staff, clients, recipients, and family members.
- Manage and maintain a variety of cases with accurate and up-to-date notes from creation to recovery.
- Research and verify third-party liability, probate, and beneficiary assets.
- Prepare and submit correspondence, liens, claims, and other legal documents.
- Negotiate and settle claim or lien amounts in accordance with contract guidelines.
- Resolve claim disputes and collaborate with attorneys and stakeholders to ensure timely progress.
- Conduct follow-ups on case status and payment updates.
- Analyze case information from multiple sources to draw informed conclusions.
- Prioritize critical events and ensure all internal and legal deadlines are met.
What We're Looking For
- High School Diploma or GED required; Paralegal certificate/degree, or equivalent relevant work experience required.
- Minimum of three (3) years of experience in legal support, case management, healthcare claims, customer service, Medicaid support, or a related field required.
- Experience as a legal assistant, caseworker, paralegal, claims specialist, or administrative support professional preferred.
- Knowledge of Medicaid, Medicare, healthcare claims, legal documentation, or case processing preferred.
- Proficiency in Microsoft Outlook, Word, and Excel required, with strong organizational, communication, and customer service skills.
Compensation & Benefits
- Salary range: $42,000 - $47,850 per year; base pay may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
- Health benefits (medical, dental, and vision) begin on Day 1 of employment.
- 401(k) with company match and additional benefits become available within the first few months.
- Flexible vacation policy after 90 days of employment (manager approval for exceptions).
- Company-provided computer for work use.
- Career growth and advancement opportunities; educational assistance; leadership and technical development academies.