Legal AI Engineer

Legal AI Engineer

remote type

Remote

locations

United States of America, Eagan, Minnesota

time type

Full time

posted on

Posted Today

time left to apply

End Date: December 31, 2026 (30+ days left to apply)

job requisition id

JREQ204195

Job Description

As a Legal AI Engineer focused on helping law firms adopt generative AI, you will partner directly with customers to uncover their highest-value legal workflows and show how Thomson Reuters Legal AI can address them. You’ll lead in-person discovery sessions, solution demonstrations, and executive briefings, and you’ll turn what you learn into reusable use cases, prompts, and playbooks that scale across practice areas. This is a high-impact role that sits at the intersection of customer strategy, hands-on AI experimentation, and thought leadership. As the go-to voice for legal AI in customer conversations, you’ll bring clarity and practical solutions to every engagement, helping firms decide when a Thomson Reuters product, a partner tool, or a custom approach is the right fit.

Key Responsibilities

In the role of Legal AI Engineer, you will collaborate closely with Customer Success, Sales, and Product teams to:

• Lead in-person discovery sessions, solution demonstrations, workflow workshops, and executive briefings with law firm customers to identify priority legal workflows and show how Thomson Reuters Legal AI can address them.

• Support customers throughout the lifecycle by scoping Legal AI use cases, advising on workflow and solution design, and demonstrating legal AI capabilities.

• Partner with Customer Success Managers to develop Legal AI adoption strategies, support successful solution deployment, and move high-value use cases into sustained use across practice areas.

• Discover, test, and document best practices for applying Thomson Reuters Legal AI across customer workflows, creating reusable use cases, prompts, playbooks, and workflow patterns that can scale.

• Apply a strong understanding of the legal technology ecosystem to determine when customer needs are best addressed through Thomson Reuters products, a partner solution, an integration, or custom development, and help orchestrate the right approach.

• Support customer advocacy by communicating customer needs to Customer Success and our cross-functional partners in Product, Engineering, and Marketing, and highlighting opportunities to improve and innovate our legal AI products.

• Contribute to Thomson Reuters’ thought leadership by sharing expertise with customers and the broader market through events, advisory boards, or customer-facing content.

• Be an effective advocate for Thomson Reuters products. Understand their strengths, areas for improvement, and roadmaps, and be able to explain, on multiple levels, how they can be specifically applied to take customers’ client advocacy to new heights.

• Travel: This role requires regular travel (approximately 25-30%, varying by quarter) to customer and firm sites to support client engagements, demonstrations, and team initiatives. Candidates must be willing and able to travel as a condition of employment.

• Required Qualifications

You are a fit for the role of Legal AI Engineer if you have the following required qualifications:

• J.D. from an accredited US law school required.

• Prior experience practicing law required (e.g., in a law firm, in-house legal department, government, clerkship, or comparable legal practice setting).

• Proven experience in customer- or client-facing roles, ideally engaging with Enterprise or complex accounts.

• Familiarity with legal workflows and processes such as due diligence, eDiscovery, large document review, compliance, or related domains — gained through direct practice, adjacent roles, or working with legal professionals.

• Demonstrable experience with generative artificial intelligence applications.

• Substantial experience using a variety of online legal research and practice tools (e.g., Westlaw, Practical Law, HighQ, Relativity, Everlaw, etc.).

• Tech-savvy with a strong aptitude for learning new AI tools and platforms; no formal technical or programming background is required.

• Experience with basic programming (Python) and/or exploratory coding for problem-solving is a plus but not required.

• Preferred Qualifications

• Bring experience in customer-facing roles, ideally working with Enterprise accounts.

• Understand the architecture and operation of large language models (LLMs) and are comfortable working hands-on with AI tools, even without a formal technical or engineering background.

• Approach challenges constructively, framing Thomson Reuters solutions positively and accurately.

• Are knowledgeable in due diligence, eDiscovery, managing large document sets, data rooms, and related workflows where AI can accelerate results.

• Excel at communicating technical concepts and creating clear, high-quality documentation and learning materials, and can craft persuasive presentations that resonate with non-technical and often skeptical customers by focusing on their needs and outcomes rather than just product features.

• Thrive on working directly with motivated customers to solve complex problems, including through in-person, on-site engagements.

• Bring creativity, curiosity, and a growth mindset to problem-solving, with the ability to simplify ambiguous challenges and turn them into opportunities.

• Stay up-to-date with emerging AI research and industry trends, and think critically about risks, opportunities, and societal impact.

• Embrace innovation and experimentation—you view setbacks as opportunities to learn, iterate, and improve outcomes.

• What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive

Benefits

• We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds