Leasing Manager

Job title: Leasing Manager

About the Role The Community Manager assists the Community Director with the operation of the Ohana Military Communities property in Kailua, Hawaii to ensure resident satisfaction and smooth site operations. This role provides site-level leadership and is responsible for rent collection, delinquency management, evictions, invoice processing, and pre-close/close-out accounting.

What You'll Do

• Directly supervise Community Supervisors, Leasing Specialists and Resident Service Specialists.
• Participate in hiring, training, performance management and termination of staff.
• Monitor accounts receivable, collect rent, post rent, and maintain rent roll; collect delinquent balances.
• Complete daily, weekly, and monthly financial and leasing reports, including month-end close, market surveys, and lease expiration matrix; generate reports as required.
• Audit records to identify dates requiring administrative action (lease expiration dates, delinquent accounts, unlawful detainers).
• Process evictions, including paperwork, notices, and court appearances; lease units as needed and ensure lease files are complete; send renewal letters.
• Manage vendor payables and process invoices; coordinate with AP.
• Ensure safety and timely reconditioning of units; coordinate with maintenance and make-ready staff.
• Conduct move-ins/outs and inspections; assist with resident retention activities and events.
• Provide site-level leadership in the Community Director's absence and drive company initiatives as needed.

What We're Looking For

• High School Diploma or GED; Bachelor's degree preferred.
• 2 years leasing experience; 1-3 years supervising staff.
• Valid in-state driver's license; experience with YARDI preferred.
• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong verbal and written communication; ability to work with diverse teams and the military community.
• Reliable, self-motivated team player with attention to detail; able to implement strategic recommendations.
• Basic safety understanding.

Nice to Have

• Accredited Residential Management (ARM) preferred.
• Certified Apartment Manager (CAM) – NAAHQ preferred.
• Certified Professional of Occupancy (CPO) preferred.

Compensation & Benefits

• Salary range: $69,840 - $89,400 per year (USD); final salaries determined based on location, skills, education, licenses, certifications, and experience.
• Performance bonus eligibility.
• Competitive and equitable compensation; pay equity emphasized.