About this role
Key Outputs
Learning Facilitation
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Facilitate learning interventions according to the Caterpillar prescribed quality levels.
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Conduct theoretical and practical training on technical systems and components as required by the curriculum.
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Assess learning as per pre-defined processes.
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Coach and develop technical learners to the highest standard including standards set by OEMs (Caterpillar/Perkins etc.) and regulatory bodies such as merSETA/ MQA etc.
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Implement the checklists/quality controls provided by the Learning Manager: Technical
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Conduct training at customer sites as required.
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Liaise with all relevant stakeholders to ensure the implementation of quality programmes/courses.
Evaluation & Support
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Manage and implement quality learning practices including but not limited to:
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Assessment of learning
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Course certification – ensure learners completed all requirements for certificates to be issued
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Recognize gaps in training and ensure alignment of program outcomes with business requirements.
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Recommend improvements to the Learning Manager: Technical / Learning Specialist: Compliance.
Learning Management
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Complete and process training administration according to Learning Academy policy and procedures
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Ensure all materials for the classes are in place before classes commence (including tools booked for practicals, training materials are ready, etc.)
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Build and maintain positive and effective working relationships internally and externally (with business/functional leaders, i.e. be a trusted advisor).
Qualification, Experience and Competencies
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Qualified in relevant trade (Heavy Earthmoving Mechanic) – “Red Seal”
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Four years’ post qualification experience in relevant industry Field Service experience
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Experience in Coaching will be an advantage
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Caterpillar Product knowledge
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Verbal and written communication (including presentation) (L2)
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Problem Solving (L2)
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Mechanical Reasoning (L2)
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Drive, Energy and Initiative (L1)
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Teamwork (L2)
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Business and Financial Acumen (L1)
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Motivating Others (L1) Developing People(L2)
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Technical Competence (L2)
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Rule Orientation (1)
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Self-Management (including time management) (L1)
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Customer Responsiveness (L1)
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Analytical Thinking (L3)
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Problem Solving (L3)
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Decision Making & Judgement (L3)
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Planning, Organising & Monitoring (L3)
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Project & Program Management (L3)
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Results Orientation (L3)
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Digital Solutions & Connected Assets Expertise (L3)
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Equipment Productivity & Fleet Analytics (L3)
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Construction Technology Applications (L3)
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Communication & Presentation Skills (L3)
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Stakeholder Management (L3)
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Collaboration & Team Development (L3)