Learning Program Manager

Learning Program Manager

Sep 25, 2026

Location: Mexico City, Insurgentes Contract Type: This role is based in Mexico City, Insurgentes. Novartis is unable to offer relocation support: please only apply if accessible. Reimagining Medicine Starts With Our People Are you passionate about creating innovative learning experiences that drive business transformation and capability growth? We are seeking a Learning Program Manager to help shape and deliver impactful learning journeys that build AI fluency, leadership effectiveness, and transformation capabilities across our organization. Reporting to the Director, AI Learning & Leadership Programs, this role will lead the design, development, maintenance, and continuous improvement of engaging, learner-centered curriculum and learning assets. Partnering with subject matter experts, business leaders, vendors, and cross-functional teams, you will translate complex concepts into practical, high-quality learning experiences that enable employees to develop critical skills and apply them effectively in their roles. This is an exciting opportunity for a learning professional who combines instructional design expertise, strategic thinking, and operational excellence with a passion for innovation, including the use of AI-enabled learning solutions.

About the Role

Key Responsibilities

• Design and develop role-based learning journeys that support capability growth from awareness through application, reinforcement, and demonstrated proficiency.

• Translate subject matter expertise into engaging learning solutions, including e learning modules, workshops, simulations, playbooks, leader guides, job aids, and facilitator materials.

• Apply adult learning principles, human-centered design methodologies, accessibility standards, and best practices in instructional design. Ensure curriculum consistency, usability, and alignment with established design frameworks for AI, leadership, and transformation programs.

• Content Management & Continuous Improvement

• Maintain curriculum maps, content inventories, version control processes, and content governance practices.

• Continuously improve learning assets based on learner feedback, performance data, adoption metrics, and evolving business needs. Identify opportunities to streamline content libraries and reduce duplication across learning programs.

• Program Delivery & Stakeholder Collaboration

• Partner with subject matter experts, facilitators, business leaders, and vendors to support the timely development and deployment of learning solutions.

• Coordinate learning development activities and ensure readiness for program launches and ongoing delivery.

• Support learning operations, including vendor management, purchase order coordination, budget tracking, and documentation.

• Measurement & Innovation

• Incorporate measurement strategies to assess learner engagement, knowledge retention, confidence, and behavioral application.

• Leverage AI-driven learning approaches to enhance personalization, learner experience, and program effectiveness.

• Use data and stakeholder insights to recommend improvements that increase business relevance and learning impact.

• Essential

Requirements

Education

• Bachelor’s degree in Learning & Development, Instructional Design, Organizational Development, Business, Communications, Healthcare, Digital Learning, or a related field.

Experience

• 4+ years of experience in instructional design, curriculum development, learning experience design, leadership development, capability building, or related learning functions.

• Proven experience developing learning solutions for business audiences, including workshops, digital learning, facilitator guides, playbooks, and performance support tools.

• Experience transforming complex subject matter into practical, engaging, learner centered content.

• Experience coordinating multiple stakeholders and managing projects in fast-paced environments.

• Knowledge & Skills

• Strong expertise in instructional design methodologies and adult learning principles.

• Excellent curriculum development, content creation, stakeholder management, and project coordination skills. Ability to manage multiple priorities while maintaining a high level of quality and attention to detail. Strong written and verbal communication skills with the ability to influence across functions and levels.

• Experience working with learning technologies and digital learning platforms. Strong analytical skills with the ability to interpret feedback and learning metrics to drive continuous improvement.

• Preferred Qualifications

• Experience supporting AI literacy, digital transformation, leadership development, pharmaceutical commercial capabilities, or enterprise-wide learning initiatives.

• Certification or coursework in Instructional Design, ATD/CPTD, Human-Centered Design, Learning Analytics, or related disciplines.

• Experience working across global or cross-functional organizations.

• Fluent English required; Spanish proficiency is highly desirable.

• Commitment to Diversity & Inclusion

• Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

• Accessibility and accommodation

• Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please contact the company for assistance. Please include the job requisition number in your message.

• Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

• Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.

• Read our handbook (PDF 30 MB)

• Division

• US

• Business Unit

• Marketing

Location

Mexico

Site

INSURGENTES

Company / Legal Entity

MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.

Functional Area

Human Resources

Job Type

Full time

Employment Type

Regular

Shift Work

No

Human Resources

US

Mexico

Job ID

REQ-10087955

Learning Program Manager

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