About this role
Key Responsibilities
Program Development and Management:
- ● Develop, implement, and oversee learning programs, including webinars, workshops, and courses, ensuring they align with organizational goals.
- ● Manage end-to-end program logistics, including scheduling, participant communications, and coordination with other departments.
- ● Continuously evaluate and improve program content and delivery to meet client needs. Content Creation and Collaboration:
- ● Work closely with subject matter experts, designers, and facilitators to develop engaging learning materials (e.g., presentations, videos, and course outlines).
- ● Ensure that all content meets the company’s quality and branding standards. Data Analysis and Reporting:
- ● Monitor and assess program performance through surveys, feedback forms, and other tools to ensure effectiveness.
- ● Generate reports and provide insights for improvement and future planning. Stakeholder Engagement:
- ● Act as a liaison between clients, facilitators, and the internal team to ensure seamless communication and program delivery.
- ● Manage relationships with external vendors or partners as needed for program execution. Technology and Tools:
- ● Utilize tools like Zoho, Canva, and other project management platforms to organize and manage learning programs effectively.
- ● Stay updated on the latest learning management systems (LMS) and recommend technology solutions to enhance delivery.