Learning Experience Designer, Vendor Education

About the Role This is not your typical Learning Experience Designer (LXD) role. We are building the future of vendor education at Amazon - designing AI-native learning solutions that help thousands of vendors across Europe succeed on our platform. Our team designs intelligent, data-informed learning experiences embedded directly where vendors work - surfacing the right content, to the right vendor, at the right moment. The LXD will operate at the intersection of learning theory, instructional design, product thinking, and AI to create scalable solutions across marketplaces and languages. What You'll Do

• Design and develop across multiple modalities: eLearning, video, job aids, playlists, and in-tool embedded content.
• Apply design judgment to determine the right solution for each problem. Recommend the format, modality, and channel that will drive the most impact with the least friction.
• Translate complex vendor processes into clear, accessible learning content for a diverse, multilingual audience across European marketplaces.
• Design learning products: embedded contextual guidance, adaptive paths, modular components, not just standalone courses.
• Work with AI as the default, not an add-on. Use generative AI to draft, iterate, localize, and scale content.
• Structure content for machine consumption: create modular assets with clear metadata so they can be surfaced by AI tools, chatbots, and platform surfaces.
• Experiment continuously. Evaluate emerging AI tools and workflows and bring proposals to the team.
• Inform requirements for how educational content integrates with Vendor Central, working with central tech teams.
• Manage multiple concurrent projects from needs analysis through launch and iteration.
• Facilitate scoping sessions with SMEs. Drive efficient review cycles that maintain quality without unnecessary bottlenecks.
• Drive adoption, continuous improvement and maintain content freshness across your portfolio. Own the quality bar for everything you ship. What We're Looking For
• 3+ years of experience in learning design, instructional design or a related product/content design role.
• Demonstrated experience designing digital learning products beyond traditional e-learning (e.g., adaptive paths, in-app experiences).
• Experience using AI tools for content production.
• Strong data literacy.
• Experience managing multiple projects with competing priorities.
• Evidence of learning solutions that drove measurable impact. Nice to Have
• Experience designing content that integrates with APIs.
• Experience working with product and/or engineering teams on content structure or metadata.
• Understanding of vendor, seller or partner education.
• Familiarity with localisation workflows or multi-language content production.
• Experience with A/B testing or experimentation frameworks to validate learning interventions.
• Familiarity with modular content design, structured authoring or content-as-data approaches. Compensation & Benefits Base pay starts from EUR 2,033 gross per month and salary totals depend on the skills and requirements, with potential for additional components such as a sign-on bonus and eligibility to participate in a restricted stock unit scheme. Company benefits apply subject to terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, and career development.