Learning Experience Designer

Job title: Learning

Experience

• Designer

• Thomson Reuters ONE PS Training Team is seeking an experienced, creative, and forward-thinking Learning Designer to join our dynamic global team. In this role, you’ll use your instructional design skills to create training that empowers customers to maximize efficiency, streamline workflows, and fully harness the transformative capabilities of our cutting-edge AI-powered solutions. As part of a high-profile investment in advanced AI technology, you’ll help customers unlock the full potential of generative AI in legal, tax, accounting, and audit workflows—making a direct impact at the forefront of technology and shaping innovative customer experiences.

• As a Learning Designer, you will play a vital role in empowering customers to maximize their use of CoCounsel and other Thomson Reuters solutions, by designing and developing training curriculum, content, and learning experiences. You will work primarily with internal partners (Content Leads, Curriculum Designers, Technical Trainers, and Professional Services Consultants) to design and develop best-in-class courses and learning assets, occasionally joining customer calls, as needed, for discovery and feedback.

• If you’re a self-starter who thrives in fast-paced environments, rapidly masters new concepts, and brings contagious enthusiasm to every challenge, this is your opportunity to make a meaningful difference by elevating customer experiences and driving real value through innovative technology.

• Key Responsibilities include participating in curriculum design, instructional design, content writing and course development across formats such as live instructor-led workshops, webinars, office hours, on-demand workshops, eLearning, videos, certification exams, and toolkits; researching and conducting content assessment of existing course materials to support development of new and up-to-date training materials; conducting learning needs analysis, curriculum mapping, design, writing, development, testing, implementation and evaluation of training materials; designing and developing cutting edge, graphically rich, engaging and innovative learning materials; exercising sound judgement when determining appropriate learning solutions based on inputs, objectives and desired business and learning outcomes; understanding content structure and how curriculum, courses, modules, learning objectives and assessment questions are designed to transfer and validate knowledge; forging strategic partnerships with and collaborate with subject matter experts, Curriculum Designers, project leads, and key stakeholders to assess training content needs, develop, and deliver high-quality training and certification programs; proactively using Thomson Reuters gen-AI tools to support instructional design, content development, and iteration of learning assets while applying sound judgment, quality standards, and appropriate oversight; recording time and engagement details to support utilization reporting; supporting training operations to upload training content into LMS and other operational tasks as needed; working in-office at least three days per week as part of a hybrid schedule.

• Required

Qualifications

• BS or MA degree in Instructional Design, Educational Technology or similar; 5+ years of Instructional Design experience; advanced knowledge of the Articulate suite (Storyline, Rise, Review 360), Camtasia, system-generated voiceover software, and other digital learning and multimedia design tools; demonstrated knowledge of applied adult learning theory, instructional design, and learning management systems; ability to design and create dynamic and engaging content that incorporates both design elements and effective learning principles for an optimum learning experience; experience using generative AI tools to improve efficiency and quality in content creation with the ability to evaluate outputs for accuracy, clarity, and learner impact; strong interpersonal skills including proven ability to collaborate with teams and individuals at all organizational levels; excellent written and verbal communication; able to storyboard and write sound training curriculum; outstanding visual design skills; strong project management skills and able to successfully multi-task, set priorities, and meet timelines.

• Preferred

Qualifications

• Experience with software product training or similar industry preferable.

• What’s in it For You? Hybrid Work Model, Flexibility & Work-Life Balance, Career Development and Growth, Industry Competitive Benefits

• Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to wellbeing resources, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: globally recognized for inclusion and belonging, flexibility, work-life balance, and more. Social Impact: volunteer days and ESG initiatives. Making a Real-World Impact: helping uphold the rule of law, turn the wheels of commerce, and provide trusted information.

• In the United States, Thomson Reuters offers a comprehensive benefits package including health, dental, vision, disability, and life insurance programs, as well as a 401k plan with company match, flexible vacation, sick time, holidays, parental leave, and other wellbeing programs. Base compensation range for eligible US locations is $74,200 USD - $137,800 USD, with potential for an annual bonus based on performance.

• About Us

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