About this role
Section: About the Role We are seeking an experienced Learning & Development Coordinator to drive client-focused training solutions, curriculum development, and end-to-end learning program execution. This role combines client engagement, training strategy, facilitator management, and program delivery to help organizations improve performance and workplace culture.
Section: Key Responsibilities
- Conduct training needs assessments with clients.
- Develop tailored learning proposals, training plans, and curriculum roadmaps.
- Recommend solutions that address organizational and workforce development needs.
- Research and develop relevant learning content in areas such as AI, leadership, emotional intelligence, and workplace productivity.
- Source, onboard, and manage external facilitators and subject matter experts.
- Collaborate with facilitators to customize training materials and learning outcomes.
- Coordinate virtual and in-person training programs from planning to execution.
- Manage logistics, scheduling, participant registration, and training materials.
- Monitor live sessions to ensure learning objectives are achieved and participants remain engaged.
- Facilitate training sessions when required.
- Issue training certificates upon successful completion.
- Gather and analyze participant feedback and training effectiveness metrics.
- Maintain accurate learning records, facilitator databases, and LMS data.
- Prepare reports on training outcomes, participant satisfaction, and ROI.
Section: Requirements
- Bachelor's Degree or Master's Degree in HR, Education, Business Administration, or a related field.
- 3–5 years of experience in Learning & Development, Training Coordination, or HR Program Management.
- Strong understanding of corporate learning trends, including AI, digital transformation, leadership, and soft skills development.
- Experience sourcing and managing external facilitators and training consultants.
- Proficiency with Learning Management Systems (LMS), Zoom, Microsoft Teams, and evaluation tools.
- Excellent communication, stakeholder management, and organizational skills.