About this role
Job title: Lead Window Installer
About the Role Renewal by Anderson is looking for accomplished, driven and motivated Lead Installers to help perfect our customer’s experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site, ensuring customer satisfaction and proper work-site shutdown. This role also provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.
What You'll Do
- Install windows and doors at a single job site, managing all installation activities from measurement confirmation to project completion.
- Plan materials and resources prior to arrival to ensure a smooth workflow.
- Confirm measurement of windows/doors prior to the commencement of work.
- Perform routine to complex window or door installations.
- Maintain and close out the job site properly after completion.
- Provide direction and training to Installers per company guidelines.
- Serve as the face of Renewal by Andersen, delivering exceptional customer service and ensuring homeowner satisfaction.
- Communicate with homeowners about the day’s plan, answer questions, and seek online reviews when appropriate.
What We're Looking For
- High School diploma or equivalent.
- Minimum of 5 years window installation and remodeling experience preferred.
- Minimum of 5 years managing job sites and leading crews in a construction environment preferred.
- Ability and willingness to coach and mentor other installers.
- Proven track record of superior workmanship.
- Scheduled availability to work when homeowners are available (between 7 a.m. – 7 p.m.).
- Ability to lift up to 50 pounds.
- Valid driver’s license.
- Effective communication with peers and homeowners; ability to handle confrontation with tact and diplomacy.
- Strong organization skills and ability to manage tasks and job requirements.
- Proficiency in the use of hand and power tools and equipment.
- Empathy and customer service mindset; strong sense of accountability and teamwork.
- Diagnostic, problem solving, and decision-making abilities.
- Self-motivation, time- and work-process management skills; ability to work independently.
Nice to Have
- Certified Master Installer program (training and certification).
- Opportunities for advancement and career development.
Compensation & Benefits
- Excellent, competitive base with bonus structure.
- Generous benefits, profit sharing, and retirement plans.
- Year-round installation work.
- Profit sharing target of $3,500 per eligible employee, prorated as appropriate; paid quarterly based on quarterly operating profit performance.
- Fit for Work Program.