About this role
Lead Window Installer in Cranberry Township, PA is responsible for window and door installation on a single job site. This role ensures customer satisfaction through pre-arrival planning, material/resource coordination, and accurate measurements prior to work, and oversees site shutdown. The Lead Installer also provides direction and/or training to Installers per Renewal by Andersen guidelines and represents the company with professionalism on every project.
Lead window and door installations on a single job site, ensuring quality and customer satisfaction. Plan materials and resources before arrival; confirm measurements prior to starting work. Perform routine to complex installations, adapting to variations in wall materials, casings or sill constructions; accommodate house settling and potential unforeseen structural damage. Ensure proper worksite shutdown and cleanup; maintain a safe, organized job site. Provide direction and/or training to Installers according to Renewal by Andersen guidelines. Be the face of Renewal by Andersen to homeowners: take time to get to know them, explain what will happen throughout the day, answer questions, and request online reviews at job end.
High School diploma or equivalent. Minimum of 5 years window installation and remodeling experience preferred. Minimum of 5 years managing job sites and leading crews in a construction environment preferred. Ability and willingness to coach and mentor other installers. Proven track record of superior workmanship. Availability to work when homeowners are home (between 7 a.m. – 7 p.m.). Ability to lift up to 50 pounds. Working knowledge of hand and power tools. Valid driver’s license. Able to communicate effectively with peers and homeowners. Ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and maintain perspective under demanding conditions. Able to organize tasks and job requirements. Proficient in the use of tools and equipment. Empathy and customer service skills. A strong sense of accountability—and an equally strong sense of teamwork. Diagnostic skills: assessment, problem solving, and decision making. Self-motivation, time- and work-process management skills, and the ability to work independently.
Certified Master Installer program (training and certification) is a plus.
Excellent, competitive base with bonus structure. Generous benefits, profit sharing, and retirement plans. Fit for Work Program. Year-round installation work. Profit sharing target of $3,500 per eligible employee, prorated as appropriate; paid quarterly based on quarterly operating profit performance. Andersen Corporation will consider qualified applicants with criminal histories in a manner consistent with applicable laws.