Lead UX UI Designer

Job title: Lead UX UI Designer

About the Role As a Lead UX UI Designer at OutSystems, you will drive the direction of our design discipline for agentic experiences, partnering with C-suite and senior stakeholders to translate complex business needs into governed Agentic Workflows, and ensuring AI-driven interfaces are trustworthy and user-friendly.

What You'll Do

• Strategic Design Consulting: Partner with C-suite and senior stakeholders to translate complex, often ambiguous business requirements into governed Agentic Workflows; advise on how AI should interact with users to drive ROI.
• Full-Cycle Design: Lead user research, requirements gathering, ideation, user testing and end-to-end UI design for complex enterprise applications.
• Architecting Agentic Interaction Models: Define global rules of engagement for AI agents; establish oversight, explainability, and human-in-the-loop protocols for non-deterministic systems.
• Building the "Design Workbench": Develop agents/workflows that automate manual parts of the design process (e.g., automated visual QA, accessibility audits, UI variation generation from a Design System).
• Advanced Workshop Facilitation: Lead high-impact discovery and strategic alignment workshops; move stakeholders toward an Orchestrator Mindset.
• Design System Governance: Own Agent-Ready standards for our Design Systems; ensure components carry metadata and constraints enabling AI agents to assemble branded interfaces dynamically without breaking the Gold Standard.
• Practice Thought Leadership: Contribute to internal and external design communities; define AX benchmarks and publish reusable patterns.
• Mentorship through Action: Foster growth of junior designers by modeling systemic thinking and guiding them from screen design to designing autonomous logic.

What We're Looking For

• 8–10+ years in UX/UI Design with a track record in complex enterprise software and digital transformation.
• Technical/Design Skills: Expert-level mastery of Figma and Design System architecture; deep proficiency in Agentic UX patterns, conversational logic, and designing for AI transparency/trust.
• Consulting Skills: Expert negotiation and influence; ability to present complex architectural logic to non-technical executives and gain buy-in for strategic shifts.
• Agentic Orchestration: Proven ability to leverage AI tools to automate design workflows and elevate the team’s efficiency.
• Education/ Certification: Portfolio demonstrating high-complexity enterprise problem solving; advanced certifications in UX Strategy, AI-Human Interaction, or Service Design are highly valued.

Nice to Have

• Portfolio with high-complexity enterprise problem solving.
• Advanced certifications in UX Strategy, AI-Human Interaction, or Service Design are highly valued.

Compensation & Benefits

• Salary range: $157,250 - $191,475 USD per year.
• Competitive compensation packages; salary determined based on market research, company performance, and candidate experience.