About this role
Lead Technician
The Lead Technician supports day-to-day shift operations through hands-on technical, operational, and maintenance work while providing on-shift coordination, technical guidance, coaching, and mentorship to team members. This role serves as a working lead and subject matter resource, supporting operational continuity, safety, reliability, quality, and efficiency while reinforcing safe work practices, operational standards, and employee development.
Tasks & Responsibilities:
- Perform hands-on operational, technical, and maintenance activities to support safe, reliable, and efficient plant operations.
- Coordinate and prioritize shift activities based on operational needs, maintenance requirements, and established plans.
- Serve as an on-shift technical resource by troubleshooting equipment and process issues and supporting real-time problem resolution.
- Provide coaching, mentorship, and technical guidance to team members while reinforcing safe work practices, operational standards, and departmental expectations.
- Support onboarding, training, qualification, and development of new and existing team members through hands-on instruction, job shadowing, and knowledge transfer.
- Complete required inspections, rounds, work orders, documentation, and operational records in accordance with established procedures.
- Support effective shift handovers through clear communication of equipment status, operational priorities, and unresolved issues.
- Identify, communicate, and escalate operational, maintenance, quality, reliability, and safety concerns as appropriate.
- Conduct workplace audits, participate in incident investigations, and support corrective action development and implementation.
- Promote housekeeping, workplace organization, and compliance with health, safety, security, and environmental requirements.
- Identify opportunities to improve safety, reliability, productivity, equipment performance, and work processes.
- Maintain required certifications, qualifications, and demonstrated proficiency in assigned operating areas.
- Lead by example by promoting a safety-first culture and reinforcing compliance with Life Saving Golden Rules, procedures, and safe work practices.
- Perform other duties as assigned.
Qualifications
- Strong working knowledge of industrial operations, equipment, and safe work practices in a production or maintenance environment
- Minimum of 3–5 years of experience in production, operations, maintenance, or related technical roles within an industrial setting
- Demonstrated mechanical aptitude and ability to troubleshoot equipment and process issues
- Experience operating heavy equipment such as cranes, excavators, skid steers, dozers, manlifts, or similar equipment, as applicable to the site
- Experience providing on-the-job guidance, coordination, or task support to coworkers in a shift-based environment
- Working knowledge of Microsoft Office applications, including Word, Excel, and basic reporting tools
- Ability to complete operational logs, work orders, incident documentation, and other written records accurately
- Ability to communicate effectively in English, both verbally and in writing, to support safe operations, clear shift handovers, and accurate documentation
- Ability to walk long distances and stand for extended periods, and to work in challenging environmental conditions including high temperatures, humidity, noise, dust, and elevated work areas (up to 500 feet), as required by the role