About this role
Job title: Lead Support Developer
About the Role SimCorp's Lead Support Developer is a global role based in Manila. You will debug C# and APL code, implement fixes for crashes, and provide high-quality code to resolve client issues. You will collaborate with business consultants and other developers, and act as a key interface between Support and the Central Product Department; occasional weekend/public holiday work and extended hours may be required.
What You'll Do
- Debug C# and APL code and code fixes for crashes and erroneous behavior, delivering high-quality solutions.
- Work with business consultants and other developers to evaluate and solve customers' issues; understand how existing code works to answer questions.
- Replicate client issues in internal installations for debugging/analysis; interface with product support, clients onsite, via phone or remote connections.
- Serve as an important interface between Support teams and the Central Product Department; based in Manila and occasionally required to work on weekends/public holidays; extended hours may be needed.
What We're Looking For
- 7-10+ years of C#.Net experience including WinForms.
- Experience supporting desktop applications.
- Good understanding of a functional programming language like APL, C# or Haskell (beneficial).
- Knowledge of the .NET framework and object-oriented programming design principles.
- Tracing and debugging skills; experience with common debugging tools.
- Strong problem-solving abilities; ability to read, understand, and analyze complex code.
- Curiosity and willingness to gain broad knowledge across front- and back-end architectures; able to collaborate and also work independently.
- Able to thrive in time-sensitive settings and manage multiple priorities.
- Knowledge or high interest in financial issues is beneficial.
Nice to Have
- Experience with financial domain knowledge is beneficial.
Compensation & Benefits
- Benefits vary by country and office; SimCorp offers a range of options including flexible hours, vacation, and work-from-home opportunities. Training and certification support is offered where applicable.
- Hybrid working arrangement (2x in-office per week) and APAC/EMEA shift flexibility may apply depending on business needs.