Lead Specialist, Experience Designer

Lead Specialist, Experience Designer

POL

Workplace Type: Hybrid

• Job: Design
• Schedule: FULL_TIME
• Req ID: 25428

Lead Specialist, Experience Designer

Work Location/s: Poznan, Poland, Hybrid

Drive the future of AI Transformation at Pearson as part of Technology Strategy & Architecture. Inspire innovation. Empower learning.

Pearson, the world’s leading learning company, is hiring a Lead Specialist, Experience Designer for our Office of Chief Technology Officer (OCTO) to play a key role in TS&A team at Pearson.

Why This Role Matters:

Are you passionate about shaping the future of AI in enterprise environments? Do you thrive at the intersection of strategy, technology, and transformation? Join our Technology Strategy & Architecture team and be part of a mission-driven team that’s building the foundation for responsible, scalable, and impactful AI across the organization.

This is more than a job—it’s a chance to lead the AI movement, influence enterprise-wide decisions, and empower teams to unlock the full potential of artificial intelligence.

This key position will provide the US leadership needed to turn Pearson’s AI architecture strategy into usable, trusted, and adoption-ready product experiences across Project Cookie, the Semantic Layer, and the Pearson AI Inventory. Project Cookie depends on a clear, intuitive front door for both citizen creators and experienced engineers, enabling users to move from idea to governed deployment without needing to understand the underlying complexity of repositories, manifests, security gates, identity, or infrastructure. The Semantic Layer requires equally thoughtful experience design so that Pearson’s standards, patterns, and contextual knowledge can be surfaced, governed, maintained, and consumed by AI systems in ways that are understandable to product, engineering, security, and business stakeholders. The Pearson AI Inventory also needs a compelling discovery and management experience that makes the AI estate visible, searchable, reusable, and actionable across the enterprise. This role is therefore critical to ensuring these strategic platforms are not only technically sound, but also human-centered, accessible, and practical for the people who must use, trust, and scale them. By combining user research, service design, journey mapping, prototyping, and cross-functional collaboration, this role will help reduce adoption friction, improve governance through better user flows, and ensure Pearson’s AI capabilities deliver measurable enterprise value.

As a key member at OCTO and Pearson, you will be expected to embody, and role model our leadership dimensions:

Live Our Purpose: You align your values, actions, and goals with Pearson’s mission. You inspire others by articulating a compelling vision, connecting daily work to our broader purpose, and making decisions that reflect a deep understanding of our strategy.

Simplify the Complexity: You navigate ambiguity and distill complexity into clear, actionable plans. You help teams understand how their work contributes to strategic goals, enabling focus, clarity, and effective execution in a dynamic environment.

Carry Our Culture: You foster a culture of customer centricity, high performance, and exceptional collaboration. You lead with integrity, empower others, and build inclusive, high-performing teams that reflect Pearson’s values and behaviors.

Deliver Results: You set ambitious goals and execute with quality, precision, and speed. You hold yourself and others accountable for outcomes, ensuring alignment with strategic priorities and delivering measurable impact for learners and stakeholders.

What You’ll Do

• Guide peer designers and mentor junior colleagues during major feature development

• Transform user research and analytics into implementable, AI-powered solutions

• Lead cross-functional collaboration with engineering and product teams

• Troubleshoot and optimize usability, accessibility, and user trust

Who You Are:

• An expert in UX design, passionate about leveraging AI to enhance user experiences

• Highly autonomous, detail-oriented, and proactive in driving robust, elegant outcomes

• Collaborative, open to sharing tools and process tips, and committed to mentoring others

What You Bring:

• Advanced skills in User

Experience

• Design (UX), Wireframing, Product Design, and Design Leadership

• Strong proficiency in Artificial Intelligence, Applications of AI, and Prompt Engineering

• Effective in Data Analysis, Customer Discovery, Design Thinking, and Storytelling

• Strategic mindset with Business Acumen and Technology Roadmap expertise

• Adaptable and committed to continuous learning (Learning to Learn)

What You’ll Gain:

• Opportunity to lead critical design workstreams and shape AI-driven product features

• Recognition for technical documentation and best practices referenced by multiple teams

• Growth through mentoring, collaboration, and driving measurable improvements in user experience

Required Skills

• User

Experience

• Design (UX) – Effective

• Wireframing – Experienced

• Product Design – Experienced

• Artificial Intelligence – Intermediate

• Applications of AI – Intermediate

• Prompt Engineering – Capable

• Data Analysis – Effective

• Design Leadership – Effective

• Adaptability – Effective

• Learning to Learn – Effective

Qualifications

• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field

• Proven experience in UX design, with a portfolio showcasing AI-powered solutions

• Experience mentoring designers and collaborating across functions

• Why Pearson?

• At Pearson, we don’t just build careers—we accelerate them. Known for our strong culture of internal mobility and leadership development, we offer a clear path to broader strategic and executive roles. This position provides visibility into the Chief Technology Office, with direct engagement with the CTO and the Technology Leadership Team—giving you a seat at the table where decisions shape the future.

• We believe great work deserves great rewards. That’s why we offer some of the most competitive benefits in the industry—designed to support the diverse needs of our people and their families. Explore our Benefits.

• At Pearson, we’re reimagining learning through technology. If you're a tech visionary who thrives in complexity, leads with purpose, and is excited by the challenge of enabling AI at scale to drive real-world impact— we’d love to hear from you.

• Apply today and imagine the impact you can make.

• Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

• Job: Design

• Job Family: PRODUCT

• LI-REMOTE