About this role
Overview
To provide excellent guest service through deli department activities.
Responsibilities
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- Provide polite, friendly greetings and interactions with all guests.
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- Perform assigned duties in what can be a fast paced work environment while interacting with guests and team members.
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- Ability to explain Product available in specific area (ingredients, flavors, menu items).
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- Actively provide samples to guests and explain offering as needed.
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- Efficiently prepare product for sale (frying, cutting, slicing, weighing, pricing and cooking).
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- Maintain product level, quality and freshness according to station guidelines.
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- Maintain sanitation standards in the cooler, freezer, prep area and sales area.
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- Communicate guest requests to management and/or satisfy request in a timely manner.
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- Communicate temperature and/or product breakdowns to supervisor.
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- Keep supply and work area neat, clean and tidy at all times.
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- Maintain proper grooming and uniform standard.
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- Ability to execute and train on duties of all hosts as outlined above
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- Work with management to ensure proper standards are maintained
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- Ability to work with management on orders
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- Ability to assist in completing schedules
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- Performs front end duties to insure “no noticeable wait” standard is maintained.
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- Announce specials and sale info on the PA system.
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- Assist in product receiving and storage.
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- Perform all other duties as assigned by management.
Qualifications
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- Minimum of 1 year prior food service preparation experience is a must
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- Prior supervisory experience is a plus
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- Friendly, outgoing personality.
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- Ability to work well with others.
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- Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
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- Ability to read and understand information and direction.
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- Effective communication, customer service and selling skills.
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- Must be at least 18 years old.
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- Ability to bend, kneel and stand for extended periods of time.