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Lead Product Manager, Safety (IC7)

Wikimedia Foundation
Remote
Remote

About this role

Job title: Lead Product Manager, Safety (IC7)

About the Role Lead Product Manager, Safety will oversee a cross-functional product team within Wikimedia Foundation's Product Safety and Integrity group. The role shapes strategy at the intersection of online safety, privacy, and community-driven governance, working with trusted Wikipedian communities and AI/ML initiatives. You will help drive high-impact problems and deliver features that harden defenses against abuse while preserving reader and editor trust.

What You'll Do

  • Help identify the right problems to solve and guide work toward the highest-impact outcomes.
  • Lead the development of new products, features, and technical interventions that deter bad actors and protect users' security and privacy.
  • Drive a cross-functional team (engineering, design, data science, community management, and others) to iteratively create and deploy changes.
  • Steer product planning and prioritization across safety and anti-abuse features, align teams, resolve competing priorities, and base decisions on data and community feedback.
  • Proactively seek ideas and feedback from user communities throughout product development, maintaining strong relationships on behalf of WMF and the PSI team.
  • Shape WMF's strategic direction in user safety and anti-abuse, working closely with leaders in other departments.
  • Maintain awareness of current technologies and developments in online safety, security, and privacy.

What We're Looking For

  • At least 5 years of professional product development experience, including agile development for internet- and consumer-facing software. Formal Product Manager title not required if demonstrated success coordinating multiple functions.
  • Experience querying and analyzing data to drive measurable solutions.
  • Strong written and verbal communication skills, capable of interacting effectively with all levels of management, staff, and communities.
  • Ability to manage a diverse set of responsibilities in a dynamic, results-oriented environment.
  • Belief in Wikipedia and its community model as a good thing in the world.
  • Ability to be decisive and expeditious with complex stakeholders, including community members.
  • Ability to communicate strategically yet candidly with community members about work and issues.

Nice to Have

  • Experience in online security and privacy, on its own or as part of a larger product.
  • Experience working with online public communities.
  • Background in software engineering or applied information security.

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