Lead Principal Technical Program Manager

Lead Principal Technical Program Manager

Reston, VA, United States

Hot Job

Job Identification 347726

Job Category Product and Research

Posting Date 10/16/2026, 11:56 AM

Role Individual Contributor

Job Type Regular Employee

Does this position require a security clearance? Yes

Years 6 to 10+ years

Additional Info Visa / work permit sponsorship is not available for this position

Applicants are required to read, write, and speak the following languages English

Job Description

Partners with senior management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services. Shapes and leads technical programs and highly complex, cross-organizational initiatives impacting products and business. Drives the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for all issues. Shapes program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical collaboration across multiple teams, ensuring alignment of priorities and program goals. Provides expert technical guidance to shape and direct the automation of comprehensive reporting, leading collaboration with development teams to drive innovations in reports, dashboards, forecasts, and models for long-term technical program execution. Shapes the strategic direction of collaboration efforts as a technical liaison across stakeholder teams for high-impact technical programs.

Responsibilities

• Key

Responsibilities

• Technical Management and Execution - Technical Management:

• –

• Leverages

• technical knowledge to identify risks, manage scope, estimate program

• timelines, request feasibility, testing requirements, and determine appropriate

• resources.

• –

• Designs

• and shapes the strategy for product or service delivery, ensuring alignment

• with the third party, security, export, and accessibility compliance

• requirements.

• –

• Integrates

• program demands and resourcing.

• –

• Leads

• rapid response to the most critical security escalations, coordinating across

• teams and departments and serving as the primary point of contact to executives

• to assess risk, determine comprehensive mitigation strategies, and ensure

• alignment and execution of the most effective path to resolution.

• –

• Leads

• the transformation and optimization of processes to ensure the highest

• reliability and resilience of products or services.

• Technical Management and Execution - Technical Strategy and Execution:

• –

• Utilizes

• technical knowledge to identify and manage program dependencies and risks.

• –

• Supports

• rapid response to escalations, coordinating within team and communicating to

• senior team members to assess risk, determine mitigation strategies, and

• execute the optimal proposed path to resolution.

• –

• Shapes

• overall planning activities, ensuring alignment with enterprise architecture.

• –

• Defines

• and enforces delivery standards and guidelines, ensuring security, scalability,

• and alignment with best practices.

• –

• Develops

• Line of Business (LOB) strategies for change management and/or incident

• response to enhance operational efficiency.

• Program Oversight - Strategy and Decision-Making:

• –

• Leads

• the alignment of priorities with customers, service, and stakeholder teams

• through regular reporting to stakeholders and senior leadership.

• –

• Establishes

• scope and milestones, aligning to the broader program plan and company

• strategies and goals, managing efforts between cross-functional teams to

• deliver programs or services.

• –

• Leads

• efforts to define and monitor key performance indicators (KPIs) and measurement

• methods for LOB performance.

• –

• Develops

• and communicates a comprehensive and strategic communication strategy of highly

• complex objectives to partners and customers.

• Program Oversight - Program and Operations Management:

• –

• Shapes and

• leads both technical and non-technical programs and highly complex,

• cross-organizational programs impacting products and business.

• –

• Guides

• and mentors program staff (e.g., development, release management, customer

• success), providing expert technical support and strategic direction on

• removing barriers, including risks and issues in workflows.

• –

• Provides

• guidance on developing and maintaining comprehensive program documentation

• (e.g., status reports, program plans) and develops risk mitigation strategies.

• –

• Ensures

• attention to detail, including security and quality, in program management,

• from planning to execution and reporting.

• –

• Chairs

• regular program status meetings, fostering collaboration and driving effective

• communication across teams and leaders.

• –

• Partners

• with leadership to set service level agreements (SLAs) and productivity

• benchmarks aligned with long-term business goals.

• –

• Shapes

• and leads forecasting program demands, funding, and resourcing.

• –

• Leads

• the deployment of change management for programs, such as priority, scope,

• scheduling, development, requirement changes, and support.

• Program Oversight - Risk Management:

• –

• Drives

• the management of and responses to issues, bottlenecks, and risks, serving as a

• point of escalation for all issues.

• –

• Develops

• plans based on the results of cost assessments, benefits analysis, and return

• on investment (ROI) to improve decision-making and risk mitigation strategies.

• –

• Makes

• strategic decisions, balancing business needs, technical constraints, and

• long-term goals.

• –

• Removes

• critical blockers for the program and determines optimal technical and resource

• options to drive the successful delivery and adoption of solutions.

• Process Efficiency - Process Optimization:

• –

• Shapes

• program improvement strategies, leveraging best practices to drive

• transformational change and optimize processes across the LOB.

• –

• Leads

• the development and optimization of program objectives and workflows, while

• orchestrating the deployment of cross-functional solutions to address complex

• business problems.

• –

• Collaborates

• with management to innovate and optimize processes and procedures to drive

• achievement of LOB goals.

• Process Efficiency - Continuous Improvement:

• –

• Champions

• LOB-wide integration of continuous improvement within programs, ensuring alignment

• of insights across many workstreams with business objectives and operational

• efficiency goals.

• –

• Establishes

• and champions best practices for leveraging data insights at scale, influencing

• senior leadership decisions.

• –

• Leads

• the development of innovative business-critical improvements to the solution's

• availability and reliability.

• –

• Iterates

• processes based on feedback and KPIs, analyzing results through retrospectives.

• –

• Defines

• requirements and configurations of existing and new development tools, where

• applicable.

• Collaboration and Program Leadership - Cross Functional Collaboration:

• –

• Shapes

• collaboration across multiple teams, ensuring alignment of priorities and

• program goals.

• –

• Leads

• process improvements across the LOB, working with senior leaders to implement

• team-wide efficiency-driven solutions.

• –

• Communicates

• strategic program updates and insights to leadership teams, shaping decisions

• at the LOB level.

• –

• Develops

• and refines engagement approaches for key stakeholders, ensuring informed

• decision-making at scale to improve program planning and execution.

• Collaboration and Program Leadership - Program Leadership:

• –

• Shapes

• and leads programs to optimize organizational efficiency.

• –

• Provides

• visionary technical direction and mentorship to cross-functional teams.

• –

• Drives

• transformative change at all levels of the LOB, from initiation through

• delivery, while ensuring alignment with strategic goals.

• –

• Ensures

• that the program team and other stakeholders are aligned with the program goals

• and motivated, identifying and addressing conflicts and issues.

• Data and Analysis:

• –

• Shapes

• and directs the automation of comprehensive reporting, collaborating with

• development teams to drive continuous improvement of reports, dashboards,

• forecasts, and models for program execution.

• –

• Utilizes

• data insights to solve highly complex problems impacting the success of the

• program(s), including adherence to SLAs.

• –

• Conducts

• analysis on a large number of data sources with high complexity, which may

• include competitive analysis, trend analysis, and KPI analysis, to drive

• data-informed decisions to support the program goals, presenting findings with

• immediate teams stakeholders.

• Stakeholder Engagement:

• –

• Shapes

• the strategic direction of collaboration efforts across stakeholder teams for