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Lead NetOps Engineer

DraftKings
Remote - Bulgaria; Sofia, BG
Remote

About this role

Lead NetOps Engineer

  • Remote - Bulgaria
  • Sofia, BG
  • Engineering
  • Full time

About DraftKings

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As a Lead NetOps Engineer, you’ll play a key role in designing and evolving our network infrastructure, partnering with teams across the organization to deliver secure, scalable, and reliable network solutions. You’ll help shape the future of our infrastructure through automation, cloud networking, and technical leadership while driving the evolution of the systems that power our industry-leading platform.

What You’ll Do

  • Design and lead complex network solutions across data centers, remote sites, and hybrid cloud environments, including AWS, GCP, advanced firewall, routing, switching, VPN, and BGP technologies.

  • Implement advanced Infrastructure as Code patterns, including remote state, modules, and workspaces.

  • Design automation and Infrastructure as Code solutions for multi-vendor network platforms, including FortiGate, Aruba, and Juniper.

  • Triage, debug, and resolve complex production issues while driving a culture of accountability and operational excellence.

  • Act as a technical mentor and coach, providing guidance and feedback that helps engineers grow and deliver their best work.

  • Play a critical role in shaping the team’s technical roadmap and engineering direction while fostering a culture of ownership and continuous learning.

  • Join the on-call rotation, taking ownership of incident resolution and providing senior-level escalation support for critical outages.

  • Maintain the health, performance, and security of our global infrastructure across hybrid environments using observability tools such as Datadog.

  • What You’ll Bring

  • At least 5 years of network administration experience with routers, switches, firewalls, VPNs, and routing and switching protocols.

  • At least 3 years of cloud networking experience across AWS, GCP, and hybrid data center connectivity.

  • Proven ability to architect, build, and scale complex network infrastructure.

  • A strong track record of mentoring engineers, leading change and design reviews, and driving high-impact technical decisions across cross-functional teams.

  • Hands-on experience with Aruba switching and FortiGate firewalls, along with a strong understanding of BGP, routing, switching, VPNs, firewalls, and hybrid cloud connectivity.

  • Proven experience with Infrastructure as Code, Git-based workflows (GitOps), and advanced scripting in Python and Bash.

  • Experience with monitoring tools such as Datadog and hands-on familiarity with AI-assisted engineering tools, including Claude, Codex, and Gemini.

  • Strong communication, collaboration, and mentoring skills, with the ability to influence technical roadmaps, align cross-functional teams, explain complex infrastructure concepts to technical and non-technical stakeholders, and develop engineering talent through coaching and technical guidance.

  • Strong analytical and problem-solving skills, with the ability to remain composed while leading the resolution of critical production issues.

  • Join Our Team

  • We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

  • Ready to Own What's Next?

  • We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community.

  • DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

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  • Build the ultimate products for an unparalleled user experience

  • Engineering

  • We are a team of builders and problem solvers. From optimizing the end-user experience to working with different coding languages, you’ll find your next challenge here.

  • Learn more

  • Our Offices In

  • Bulgaria

  • Situated in one of the fastest-growing tech hubs in Europe, our teams in Sofia and Plovdiv share an enthusiasm for creating world-class customer experiences.

  • Learn more

  • Your Benefits

  • In Bulgaria

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  • Health Benefits

  • We take your wellbeing and health seriously. DraftKings offers comprehensive health benefits, including various medical plans, dental, and vision.

  • Wellbeing Program

  • You’ll have free access to programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.

  • Parental Leave & Support

  • We are proud to give 14 weeks of 100% paid parental leave to all global team members and offer workplace lactation support.

  • Family Planning

  • DraftKings is proud to offer a range of benefits that support family planning. We've got you covered whether you’re considering adoption, surrogacy, fertility treatments, or other family planning.

  • Vacation Days

  • Taking time off is important for your wellbeing. We are proud to offer 25 vacation days per year to our teammates in Bulgaria.

  • Food Voucher

  • On top of free drinks and snacks in the office, we are pleased to offer 200 BGN food vouchers per month to our teammates in Bulgaria.

  • MultiSport Card

  • Whether it’s cardio, yoga, or training for a marathon, we’ll cover 50% of your monthly sports card in a wide network of sports facilities in Bulgaria. All you need to do is find your favorite gym.

  • Financial Planning

  • We’ll help you plan for your financial future and success. With programs like Origin Financial, we’ll set you up for future healthy financial habits and goals.

  • Commuter Benefits

  • No matter how you commute to and from the office, we want to help you lower costs. Once you join, you’ll have access to our commuter benefits to help you save money on your daily commute.

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