Lead, Logistics Execution

Lead, Logistics Execution

Day-to-Day Responsibilities

• Operational Leadership & Service Delivery

– Lead the day-to-day execution of logistics activities, ensuring timely, accurate, and compliant shipments, and oversee trade compliance audits.

– Serve as the primary escalation point for complex or urgent logistics issues, including booking requests, tracking information, shipment delays, import/export issues, and shipping documentation.

– Ensure the consistent application of logistics processes, policies, and controls across the team.

– Partner closely with Corning Shared Services and external service providers (e.g., carriers and brokers) to ensure seamless execution of logistics processes.

• Team Leadership & Development

– Provide day-to-day leadership, coaching, and guidance to Logistics Specialists.

– Assign, prioritize, and balance workloads to meet service-level and business needs.

– Support onboarding, training, cross-coverage, and knowledge transfer within the team.

– Foster a high-performance, customer-focused, and collaborative team culture.

• Process Governance & Continuous Improvement

– Drive adherence to global logistics processes, policies, and governance models.

– Identify opportunities to improve efficiency, cycle time, quality, and customer experience.

– Support automation, system enhancements, and process optimization.

– Support the development and tracking of KPIs related to service delivery and operational performance.

– Engage with other supply chain and business functions to identify and collaborate on value-creation opportunities.

• Stakeholder & Supplier Engagement

– Act as a key interface between Logistics Specialists, internal customers, business partners, and leadership.

– Communicate priorities, risks, and performance metrics clearly and proactively.

– Support the resolution of cross-functional issues impacting service, delivery, or performance.

– Assist in expediting urgent or emergency logistics requests.

Education & Experience

• Bachelor’s degree required (Business, Supply Chain, Operations, or a related field).

• Prior experience leading or coordinating teams in a shared services or operations environment.

Required Skills

• Strong knowledge of international logistics processes, including transportation and trade compliance.

• Strong communication skills, with the ability to interface effectively with internal customers, suppliers, and Shared Services.

• Proven ability to operate in a fast-paced, high-volume environment while managing multiple priorities.

• Strong analytical and data interpretation skills.

• Proficiency in Microsoft Office, including Excel, Outlook, and Word.

• Fluency in spoken and written English.

• Desired Skills

• Experience with SAP (S/4HANA or ECC6), specifically the TM and EWM modules.

• Experience in, or equivalent knowledge of, trade compliance activities.

• Experience in Performance Excellence and/or Continuous Improvement.

• Strong problem-solving and root-cause analysis skills.

• Soft Skills

• Results-driven, with strong attention to detail.

• Customer-centric mindset and strong service orientation.

• Self-starter who can work independently while leading a team.

• Effective influencer with the ability to build trust and credibility.

• Strong organizational and prioritization skills.

• Collaborative leadership style with cross-functional sensitivity.