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Lead Logistics Customer Experience and Operations Specialist

APM Terminals Nigeria (Apapa)
India, Pune, 411014 Posted Nov 3, 2026
Full-time

About this role

Job title: Lead Logistics Customer Experience and Operations Specialist

Key Responsibilities

  • Customer channel management
  • Case Management
  • Customer onboarding and relationship management
  • Contract and dispute management

What We Offer

  • Impact: Be part of a team that directly contributes to global operations.
  • Opportunity: Unlock professional and personal growth through diverse career pathways.
  • Innovation: Work with a team that embraces technology and continuous improvement.
  • Global Exposure: Collaborate across geographies and cultures.
  • Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

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