About this role
Lead, IAM Automation & Strategy
Location: Chicago, IL; Tempe, AZ Time type: Full time Posted Today Job requisition id: R158270
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Position Summary The Lead, Identity & Access Management (IAM) Automation & Strategy, plays a key role in driving automation, process optimization, and Digital Coworker capabilities across the IAM organization. This position partners with engineering teams, cyber security professionals, product owners, and business stakeholders to identify automation opportunities, develop scalable solutions, and support IAM modernization initiatives. The successful candidate will leverage experience with the Tines automation platform and other emerging technologies to develop automation solutions and support Digital Coworker initiatives that streamline identity lifecycle management, access governance, privileged access management, reporting, compliance activities, and operational support processes. This role combines hands-on automation development with strategic planning and process optimization to improve efficiency, scalability, and user experience across the IAM organization.
Key Responsibilities
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Automation & Digital Coworker Development
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Design, develop, and deploy automation solutions supporting IAM processes and services.
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Build and maintain workflows using the Tines automation platform.
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Support the design and implementation of Digital Coworker capabilities and intelligent automation solutions.
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Develop integrations between IAM platforms, security tools, ticketing systems, and enterprise applications.
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Identify opportunities to automate manual processes and improve operational efficiency.
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Strategy & Process Optimization
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Support the development and execution of IAM automation and Digital Coworker strategies.
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Partner with stakeholders to identify high-value automation opportunities across IAM operations.
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Analyze existing workflows and recommend process improvements that reduce manual effort and operational risk.
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Contribute to automation roadmaps, prioritization efforts, and capability planning.
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Research emerging technologies and recommend opportunities to improve IAM service