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Lead File Handler

Davies
Liverpool, United Kingdom
Full-timeHybrid

About this role

  • As part of our on-going growth strategy, we are looking for a Lead File Handler to join our Industrial Disease team in Liverpool to help service their ever-growing roster of clients across Industrial Disease.
  • Take ownership of your own caseload, including NIHL and other disease claims, while making a real impact on clients’ outcomes.
  • Play a key role in shaping team strategy, mentoring junior colleagues, and identifying opportunities for innovation and growth
  • Join a dynamic, supportive, and sociable team with excellent career development opportunities.

Key Responsibilities

  • Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
  • Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.
  • Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.
  • Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
  • Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values.

Skills, Knowledge and Expertise

  • Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.

  • Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.

  • Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.

  • Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.

  • Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values. WHY APPLY:

  • Be part of a fast-growing, respected team where your work makes a difference.

  • Access career development, mentoring, and leadership opportunities.

  • Work in a friendly, professional environment that values innovation, collaboration, and results.

Benefits

  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection ( Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
  • *after successfully completing probation

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