Lead, Digital Print

About the Role The Lead, Digital Print is a working lead responsible for operating digital print equipment and guiding Operator I team members on their shift. The role emphasizes productivity, quality control, and cost efficiency, while maintaining open communication with the team and other departments to ensure on-time delivery. This position is onsite in Greenville, SC and operates nights (7pm–7am) with rotating workdays and expected mandatory additional hours including weekends.

What You'll Do

• Meet print department production goals while ensuring accuracy, quality, and on-time delivery in a cost-effective manner.
• Support daily print operations by coordinating workflow, staff, and equipment to meet deadlines.
• Adhere to production schedules and manage employee time; communicate job requirements clearly.
• Train and coach team members to ensure job skill proficiency and compliance with policies.
• Participate in continuous improvement and process measures to increase productivity.
• Conduct QC checks as per SOPs, ensuring outputs meet customer expectations.
• Enforce production schedules, quality standards, and company policies across the department.
• Provide feedback on employee performance reviews and disciplinary actions per corporate guidelines.
• Prioritize workload and assist as needed to keep production on track.
• Operate, set up and troubleshoot digital print equipment for various job types; adjust machine settings and troubleshoot issues.
• Set up jobs, perform routine maintenance including cleaning, calibration, minor repairs.
• Ensure all work meets quality standards; assist in meeting daily production schedules by prioritizing workload and stepping in as needed.

What We're Looking For

• 3+ years of continuous work experience (preference in mail industry or print industry).
• Experience working in a team environment achieving production goals.
• Excellent attendance and punctuality.
• Excellent written and verbal communication skills.
• Knowledge of USPS regulations preferred.
• High School Diploma/GED or equivalent combination of technical education and experience.
• Respects the confidentiality of company information.
• Willingness to lead a team under supervision of Digital Print Manager.
• Ability to work nights and rotating shifts.

Nice to Have

• USPS regulations knowledge preferred (if not already listed).
• Experience in regulated manufacturing environments.
• Additional training or certifications related to digital printing or production management.

Compensation & Benefits

• Starting at $24.00 per hour based on experience/skills.
• Medical, dental, and vision insurance.
• Competitive 401K plan.
• Equal Opportunity Employer.