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Lead Business Analyst - Insurance (Fully Remote)

CoverGo
Remote (Calgary, Alberta, Canada; Ottawa, Ontario, Canada; Toronto, Ontario, Canada; Vancouver, British Columbia, Canada) Posted Sep 24, 2026
Full-timeRemote

About this role

Top 3 Reasons To Join Us

  • Competitive salary
  • 100% Remote
  • Insurtech industry leader worldwide About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

  • We are the leading provider of cutting-edge technology to the insurance industry

  • We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally

  • We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more

  • We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world

  • We are fully funded and backed by reputable VC funds and strategic institutional investors

  • We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months

  • We’ve grown our annualized revenue by over 1000% since January 2021

  • We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do

  • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution

  • Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement

  • Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship

  • Develops test plans for new workflows and processes; documents process changes

  • Create process models for current and future states for process analysis

  • Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations

  • Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks

  • Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption

  • Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed What We Need

  • A degree in Business, IT or any relevant field

  • At least 7 years of experience in a BA role

  • Previous experience working in the insurance industry or Insurtech is a must

  • Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication

  • Basic understanding of the technical development cycle of a mobile application or web portals

  • Agile/Scrum Framework for Project Planning & Release Management experience is a must

  • Strong written and verbal communication skills in English Why You’ll Love Working Here

  • Full-remote

  • Local time zone office hours, work by your schedule

  • Paid annual leaves

  • Employee stock options

  • Performance bonus

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