About this role
Location
This is a hybrid role based in King of Prussia, US.
About The Job You're Considering
We are seeking a senior, customer-facing Lead Architect to drive automation and monitoring across enterprise infrastructure environments, while also serving as a Regional Site Lead.
This role requires an architect with enterprise-level credibility who can define direction, engage senior stakeholders, and translate that into practical, production-ready solutions. The focus is on automation and observability patterns that improve reliability, reduce manual effort, and enable more predictable operations.
In parallel, as Regional Site Lead, this individual will represent the regional delivery function, acting as a key liaison between Client IT, business operations, and executive stakeholders. The role brings a broader leadership lens—ensuring alignment between strategy, delivery, and business outcomes, while contributing to large-scale initiatives and proposals.
This is a leadership role responsible for defining frameworks, leading detailed design discussions, securing customer alignment, and driving implementation through engineering and operations teams.
Your Role
Customer Engagement, Architectural Leadership & Regional Representation
- Act as a trusted advisor to customer stakeholders, including senior technical and executive leadership
- Serve as the regional leadership point of contact, representing delivery, priorities, and performance for the location
- Operate as a liaison between Client IT and business/operations teams, ensuring alignment across technology and operational objectives
- Engage in executive-level discussions, shaping strategy and aligning solutions to business outcomes
- Contribute to big-picture proposals, transformation initiatives, and strategic planning efforts
- Define target-state automation and observability patterns aligned to business and operational outcomes
- Lead roadmap discussions focused on practical, staged adoption
- Translate complex technical concepts into clear, outcome-driven messaging
Automation Architecture & Frameworks
- Define and evolve automation strategies across infrastructure domains such as compute, storage, backup, network, and cloud
- Establish reusable patterns for provisioning, configuration, and lifecycle management
- Define standards and frameworks using PowerShell, Ansible, and VMware tooling
- Guide engineering teams in implementation, ensuring consistency and quality
Monitoring & Observability (Core Focus)
- Define and implement monitoring approaches that improve signal quality and operat