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Lead AI Solutions Engineer

Live Nation
New York, NY, US
On-site

About this role

About the Role Lead AI Solutions Engineer will build and ship production-grade internal AI agents and agentic applications across Live Nation's division. This role is the dedicated technical builder in a stakeholder + builder model, partnering closely with product and business stakeholders to turn prioritized use cases into prototypes and production-ready internal tools. You will act as the SME for Agentic Engineering within the division. What You'll Do

  • Build, test, and iterate internal AI agents and workflow tools for priority business use cases
  • Partner with Product, IT, Analytics, and Business stakeholders to translate needs into working solutions
  • Translate product requirements and business use cases into working technical implementations, including prompt design, tool orchestration, and workflow logic
  • Integrate AI agents with internal systems and data sources (e.g., CRM, documents, knowledge bases, communication tools) to enable real-world utility
  • Take early concepts and prototypes into usable, maintainable internal products
  • Collaborate with IT, data, and platform teams to ensure secure, compliant, and scalable integration of tools
  • Stay current with emerging AI tools, frameworks, and best practices, applying them pragmatically to improve delivery speed and quality
  • Serve as the Primary owner for deployment infrastructure for Internal Agentic Applications What We're Looking For
  • 4+ years of Software Engineering experience
  • Hands-on experience building and deploying AI-powered applications, agents, or agentic workflows, including familiarity with tools such as Claude Code, OpenAI Codex, Gemini, and frameworks like Google ADK or similar
  • Strong understanding of agentic engineering, including multi-step workflows, tool orchestration, memory/context management, agent harness design, and structured output generation
  • Ability to move from ambiguous problem statements to working solutions quickly, including rapid prototyping and productionizing internal tools
  • Experience integrating AI systems with internal tools and data sources via APIs, connectors, and workflow automation, ideally within AWS and/or GCP environments
  • Solid grasp of token optimization, prompt efficiency, and cost-performance tradeoffs, along with experience designing lightweight evaluation frameworks to measure agent quality and reliability
  • Familiarity with security, governance, and observability principles, including logging, monitoring, access control, and safe handling of internal data
  • Strong debugging and iteration skills, with the ability to identify edge cases, failure modes, and continuously improve deployed systems
  • Experience working in lean environments with minimal infrastructure support, and ability to independently own and deliver technical solutions end-to-end
  • Ability to collaborate effectively with product managers and business stakeholders, translating requirements into scalable and maintainable implementations
  • Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Compensation & Benefits Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
  • HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
  • WEALTH: 401(k) program with company match, Stock Program
  • FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support
  • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
  • OTHERS: Volunteer time off, crowdfunding network EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress at work).

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