About this role
Job Description
What you’ll do…
- Operate washing, drying, ironing and finishing equipment safely and efficiently.
- Wash, dry, press and fold hotel linen, guest laundry and Heartist uniforms to the highest quality standards.
- Sort laundry according to fabric type, colour and washing instructions to ensure proper garment care.
- Inspect linen, uniforms and guest garments for stains, damage or repairs before and after processing.
- Ensure guest laundry is handled with care and delivered accurately and on time.
- Maintain cleanliness and organisation of the laundry area, equipment and workstations throughout your shift.
- Report any equipment faults, linen shortages or maintenance issues promptly.
- Follow hotel procedures for handling laundry chemicals and operating equipment safely.
- Support linen inventory and assist in maintaining stock levels as required.
- Work closely with the Housekeeping team to ensure a continuous supply of clean linen for guest rooms and public areas.
- Follow all health, safety and hygiene procedures while maintaining The Hoxton's quality standards.
Qualifications
- What we’re looking for...
- Individuals. You're looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get things done.
- You're up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we'd have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Previous experience in a commercial or hotel laundry operation is preferred.
- Knowledge of laundry equipment, fabric care and stain removal techniques is an advantage.
- A keen eye for detail with a commitment to quality and cleanliness.
- Able to work efficiently in a fast-paced environment while maintaining high standards.
- A positive attitude, willingness to learn and strong teamwork skills.