About this role

Location: Lagos

Employment Type: Full-time

The Laundry Attendant is responsible for the efficient washing, drying, ironing, folding, sorting, and proper handling of hotel linen, guest laundry, and staff uniforms.
The role requires attention to detail, proper care of laundry equipment, adherence to hygiene and safety standards, and the timely delivery of clean, fresh, and well-presented laundry items.

Laundry Operations:

Receive, sort, and classify dirty linen, guest laundry, and staff uniforms according to colour, fabric type, and washing requirements.
Operate washing machines, dryers, pressing machines, irons, and other laundry equipment in accordance with established procedures.
Measure and apply the appropriate detergents and cleaning agents as instructed.
Wash, dry, iron, press, fold, and package laundry items according to hotel standards.
Ensure that all linen, uniforms, and guest garments are handled carefully to prevent damage, shrinkage, or discolouration.
Inspect laundry items for stains, tears, missing buttons, and other defects, reporting any issues to the Supervisor.
Ensure that clean laundry is properly sorted, arranged, and delivered to the appropriate departments within the stipulated time.
Handle guest laundry accurately, ensuring proper identification, timely processing, and delivery.

Linen and Uniform Management:

Ensure proper sorting, counting, and handling of hotel linen and staff uniforms.
Report missing, damaged, or stained linen and uniforms to the Supervisor.
Ensure that clean uniforms are neatly arranged and made available to staff as required.
Prevent the loss, misuse, or unauthorised removal of hotel linen, uniforms, and laundry items.
Maintain accurate records of laundry received and processed where required.

Cleanliness and Hygiene:

Maintain cleanliness and orderliness in the laundry room and surrounding work areas.
Keep laundry equipment, work surfaces, laundry baskets, and storage areas clean.
Separate dirty laundry from clean laundry to prevent cross-contamination.
Follow proper hygiene procedures when handling soiled linen and garments.
Ensure the safe storage and handling of detergents, chemicals, and other laundry supplies.
Dispose of waste appropriately and maintain a clean, organised working environment.

Equipment Care and Safety:

Operate laundry equipment safely and responsibly.
Report faulty machines, electrical issues, water leaks, or other equipment problems immediately to the Supervisor.
Avoid operating equipment without proper training or authorisation.
Follow all hotel safety procedures and use the appropriate personal protective equipment where required.
Switch off equipment after use in accordance with established procedures.
Report accidents, injuries, and unsafe working conditions immediately.

Customer Service and Teamwork:

Handle guest garments and personal belongings with care, honesty, and confidentiality.
Report guest complaints or laundry-related concerns promptly to the Supervisor.
Maintain a polite, respectful, and professional attitude towards guests, colleagues, and management.
Cooperate with the Housekeeping, Front Office, and other departments to ensure smooth hotel operations.
Follow all reasonable and lawful instructions given by the Supervisor and Management.

Conduct and Accountability:

Resume duty punctually and maintain regular attendance.
Remain at the assigned workstation during working hours unless authorised to leave.
Observe the hotel's dress code, grooming standards, and Code of Conduct.
Demonstrate honesty, integrity, discipline, and respect towards supervisors and colleagues.
Protect hotel property and report any suspected theft, damage, or misuse of laundry items.
Avoid unauthorised handling, removal, or destruction of hotel property, uniforms, or equipment.
Perform other reasonable duties assigned by the Supervisor or Management in line with the position.

26th October, 2026.

Laundry Attendant