Laboratory Clerk

Job title: Laboratory Clerk

About the Role Lancet Laboratories is offering a Laboratory Clerk opportunity to gain experience in a medical laboratory environment. The role focuses on receiving, capturing, and distributing samples to ensure accurate information and efficient processing in line with service objectives.

What You'll Do

• Receive, sort and refer specimens for testing.
• Verify, capture and validate information on the Meditech system against specimens received and tests requested on the requisition form.
• Perform tasks in support of the analytical process as per discipline requirements, e.g. stain preparation; glassware wash-up etc.
• Administer sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/sites.
• Track progress of sample processing to ensure specimens are received by the designated laboratory, processed and results are returned timeously and in compliance with set standard operating procedures.
• Handle and refer administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Investigate bottlenecks in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Label and store samples/media (where applicable) to ensure traceability in accordance with procedures.
• Monitor stock availability of consumables to ensure availability of all necessary commodities.
• Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with relevant legislation and all safety protocols.
• This includes the on-going maintenance of quality assurance standards, adherence to infection control measures, correct disposal of bio-hazardous waste and participation in the preparation process for internal and external quality control audits.
• Reports incidents, equipment failures, problems and reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Represents the organisation by applying principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals to ensure customer service.
• Adheres to professional and ethical conduct requirements in line with organisational policy and relevant professional body ethical standards.

What We're Looking For

• Grade 12 or relevant NQF level 4 qualification.
• BSc Degree advantageous.
• Experience: 0-1 year relevant working experience.
• Relevant job knowledge: Medical ethical guidelines in the medical pathology field; Laboratory information systems; Standard operating procedures and processes; Organisational policy and procedures.
• Skills and competencies: Ability to work in a pressured environment; Ability to work as part of a team; Accuracy; Attention to Detail; Business acumen; Confidentiality / Sensitivity; Customer Orientation; Problem solving; Rule orientation; Self-management; Follow up of Incompletes.
• Other: Willingness to adhere to infection control measures and safety protocols and to participate in quality audits.