Lab Support Analyst, Intermediate

About the Role Hitachi Rail is seeking a Lab Support Analyst to join our team. Reporting to the Manager, Lab Support, this role is responsible for supporting simulator systems and lab environments through configuration, maintenance, troubleshooting, and documentation. You will collaborate with engineering and design teams to ensure systems meet project requirements and timelines.

What You'll Do

• Reads and interprets system diagrams, assembly drawings, wiring lists, schematics, and functional block diagrams to aid in configuration and troubleshooting of simulators.
• Builds understanding of equipment error codes and troubleshoots routine simulator issues to minimize downtime.
• Maintains, troubleshoots and repairs basic simulator hardware issues.
• Coordinates with senior team members to resolve simulator issues quickly.
• Installs OS (Windows/Linux-based/Virtual Machine) on PCs/servers, installs drivers, configures basic network switches/routers, and troubleshoots basic network issues.
• Reviews simulator requirements and provides feedback to the Simulator Hardware Design team.
• Participates in testing of in-house simulator systems and performs hardware FAT per procedures from hardware designers.
• Collaborates with Lab Support team to review and recommend hardware design changes as needed.
• Implements designs following good design practices and applicable standards and guidelines.
• Generates purchase requisitions for maintenance and repair of simulator/tool systems and coordinates with procurement.
• Supports configuration control of lab hardware and software.
• Coordinates within the team to allocate laboratory space for new hardware.
• Calibrates test and measurement devices per calibration intervals.
• Participates in simulator validation yearly before expiry.
• Stays current with technology and new company products.
• Follows company practices for HSE.
• Maintains a clean and organized lab operation.
• Works with Lab team to support lab best practices.

What We're Looking For

• College diploma or bachelor’s degree in Electronics or Electrical Engineering.
• Minimum 1+ years of hands-on electronics experience in industries such as ground transportation, aviation, automotive, hydro, or similar.
• Understanding of electronic circuits and hardware connection diagrams.
• Experience using test equipment such as oscilloscopes, multimeters, protocol analyzers, and spectrum analyzers.
• Basic knowledge of networks and network troubleshooting.
• Knowledge of serial communications (RS232, RS422, RS485) and TCP/IP.
• OS installation knowledge in Windows, Linux, and virtual environments.
• Ability to troubleshoot basic network issues.

Nice to Have

• Stays current with technology and new company products.
• Experience with hardware validation or FAT processes.

Compensation & Benefits

• Base Salary Range: 80,000 - 90,000 per year.
• Health, Dental and Vision plans - 100% of premiums paid by the company.
• Retirement Savings Plan with company match.
• Company paid holidays - 3 weeks of vacation.
• Life and accident Insurance, LTD.
• Worklife programs such as Flextime and a variety of Development and Training opportunities.