About this role

Join our exciting new location at Scarborough Downs! We’re hiring now for an anticipated January 2027 start date as we build our fresh, growing team. Our brand-new building is currently targeting a spring 2027 opening, with the official opening date to be announced. Be part of the team from the very beginning and help us bring this exciting new location to life!
The Lab Assistant puts patients at ease with a pleasant and professional manner while obtaining specimens for lab processing. He/she is responsible for preparing specimens for transport to the main laboratory and the reference laboratories and performing proper requisition processes within EMR and LIS.

ESSENTIAL FUNCTIONS:

Understands all specimen requirements and can perform phlebotomy for both adult patients and pediatric patients
Always identify patients with two unique identifiers
Understands LIS and EMR systems to accession and process all lab samples, including outside orders
Transfer orders from EMR to LIS and enter appropriate information
Knows and instructs patients on proper procedure for urine/stool/sputum collection
Knows what vacutainer tubes to draw for which tests and ensures that all specimens are labeled properly
Checks send-out log to be sure all reports have been received, call performing lab if copies of report still pending
Ensures all supply levels are maintained and adequate
Orders supplies as instructed by supervisor
Performs other clinical or administrative office tasks as necessary (if applicable to site)
Prepares samples for transport and knows all specimen processing procedures
Adheres to site-specific workflows
Keeps work area clean, stocked and organized
Packages Biohazardous Waste to prepare for scheduled pick up
Understands and can perform all POCT including Quick Strep, Urine hCG, Urine Dip, Quick Flu, Occult Blood, and Urine Drug Screen
Perform and document QC when necessary
Knows and abides by personnel policies and procedures
Maintains excellent customer service with patients, staff, and physicians
Assists in training new employees as directed
Work on quality improvement initiatives with manager, as directed
Follows all OSHA and CLIA regulations as applied to InterMed

Performs and documents on OSHA Log:

As directed, consistently performs all the following tasks:

“Scanned Lab Composite” workflow daily
Scrub lab schedules to check for orders ahead of appointment times
Perform “no-show” workflow from lab schedules
Ability to work in the processing area independently and without performance concerns
Audits the POCT office logs

If applicable, assists the technologists in the following areas:

Understands and can plant all in-house cultures, including urine cultures, strep cultures (throat and vaginal)
Builds and checks Micro work lists for Urine Cultures, Strep Cultures, and Vaginal Cultures
Disassembles and cleans urinalysis analyzer daily
Orders processing supplies as needed from various vendors and companies
Processing and distributing sample to the appropriate performing departments
Performing QC on waived platforms
Processing urine samples on the automated platform and prepare for microscopic examination
Plating microbiology cultures
Capping and storing samples
Processing Urgent Care samples STAT
Any additional projects within the scope of position, as directed

JOB RESPONSIBILTIES:

Successful completion of a phlebotomy or lab assistant training course required
1 year of phlebotomy experience with all types of patients and processing preferred
Excellent professional judgment, phone skills and decision-making ability
Must be able to implement universal precautions always
Ability to calm anxious patients
Teamwork and cooperation
Ability to multi-task with little to no guidance
Concern for order, quality, and accuracy
Ability to prioritize, organize and plan work independently
Flexible as assignments and locations change
Excellent communication and customer service skills
Perform the N-95 Fit testing, unless medically excused

Lab Assistant