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L3 Database Administrator (AWS RDS, OCI Exadata Cloud@Customer)

HCL Technologies Limited

About this role

Job title: L3 Database Administrator (AWS RDS, OCI Exadata Cloud@Customer)

About the Role This role provides L3 database operations for AWS RDS and OCI Exadata Cloud@Customer, ensuring performance, stability, backup, recovery, and compliance within the managed services scope. You will execute DBA activities, incident/change/problem management, and drive improvements in database health and reliability.

What You'll Do

  • Provide L3 support for AWS RDS (MySQL, PostgreSQL, SQL Server) databases and manage OCI Exadata Cloud@Customer VM clusters
  • Perform installation, configuration, maintenance, patching, hardening, and audit compliance on DB systems
  • Execute database performance tuning, capacity planning, and optimization
  • Manage backup, recovery, DR setups, cloning, data migration, and refresh activities
  • Monitor health, alerts, and issue remediation; manage replication, clustering, and high availability configurations
  • Handle incident, change, and problem management (L3), and manage DB user access, roles, and security configurations
  • Maintain SOPs, runbooks, and technical documentation
  • Leverage automation (Terraform, Ansible) and scripting (Shell, Python) to streamline operations
  • Collaborate with multi-cloud teams (AWS + OCI) and service management tools (ServiceNow ITSM)

What We're Looking For

  • Strong experience with AWS RDS (MySQL, PostgreSQL, SQL Server)
  • OCI Exadata Cloud@Customer VM cluster management experience
  • Oracle Database & Exadata features knowledge (Flash Cache, Storage Index, HCC)
  • Backup & Recovery skills (RMAN, snapshot-based backups)
  • Database performance tuning and optimization
  • Replication and DR setup
  • Linux administration and common monitoring/alerting tools
  • Automation experience (Terraform, Ansible)
  • ServiceNow ITSM familiarity
  • Scripting skills (Shell, Python)
  • Exposure to multi-cloud environments (AWS + OCI)
  • Oracle Database / Exadata Certification and AWS Database Specialty / Solutions Architect certification

Nice to Have

  • Additional Oracle Exadata certifications and cloud certifications beyond those listed
  • Prior experience in managed services environments with SOP/runbook discipline

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