About this role
L2 Onsite IT Technician - Shanghai
Your skills
18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your tasks
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customer site.
What about your responsibilities?
Support PCs, laptops, mobile devices, peripherals, and workplace equipment Assist with video conferencing systems, monitors, printers, phones, and projectors Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS) Troubleshoot basic hardware, software, and connectivity issues Support walk-up IT desks or kiosks, when required Asset management Handle tickets and requests in ITSM systems
Location: Minhang District, Shanghai, CN (fully onsite)
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits Onboarding program Buddy program International job opportunities Internal career development program