L1/L2 Order Projects Manager
About this role
About the Role Responsible for end-to-end management of orders in the Processing Region/Market/Category from order entry to closed order (including warranty). Lead L1/L2 order projects following OFCE/OFSP processes. Own delivery within budget, schedule, quality and scope to maximize sales results and customer satisfaction; ensure proper documentation after commissioning. What You'll Do
- Ensure work is done according to the OFCE / OFSP working process
- Clarify customer needs, plan, execute and follow-up orders, according to agreed process, until handover to customer to fulfil customer satisfaction
- Overall responsible for project execution and provide project leadership to deliver project deliverables according to project agreement (acc to order confirmation)
- Grow and maintain a strong network with Project Centre, Production Centre and SuM.
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