About this role
Project description
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels.
Responsibilities
- Resolve production incidents in a smooth and timely manner with minimal impact to business.
- Put in controls and checks in place to monitor and smooth the functioning of production systems.
- Investigate and understand the cause of defects raised.
- Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units.
- Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives.
- Interacts with members and other functional teams, including members of the offshore team.
- Work with team members participating in shadowing and training activities.
- Adhere to information controls and security frameworks/ procedures, including the change and incident management process.
- Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
- You are expected to work extended hours (shifts & weekends) on an as-needed basis.
- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
- Day-to-day delivery and support of key treasury systems/initiatives.
- Work efficiently and prioritize system enhancement/upgrades
Skills
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Must have
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Overall 2 to 5 years of experience in Banking application L1 production support.
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First-hand experience with SQL and Linux.
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Working knowledge in Data technologies like SQL, Hadoop, Apache Spark
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Experience in Apache Airflow/TWS Scheduler.
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Working knowledge in Monitoring tools like ELK, Grafana.
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Superior technical, analytical, and communication capabilities.
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Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
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Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.
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Nice to have
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AWS S3 and Maria DB
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Exposure to capital market experience.
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Other
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Languages
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English: C2 Proficient
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Seniority
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Regular
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Hyderabad, India
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Req. VR-125275
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Technical Support (SL1)
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BCM Industry