L&I Communications Consultant 4

L&I Communications Consultant 4

Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note: This is a 12 month non-permanent opportunity.

Job Highlights

As a Communications Consultant 4 at L&I, you’ll coordinate the work to update, redesign, and publish about 60 forms and publications related to workers’ rights under the workers’ compensation system. A new law expanded access to non-network providers and made other changes, and we need your help to make sure that workers, providers, and the public know about these critical changes. This is a non-permanent position with a 12-month term.

In this role, you’ll identify key messages, create a project plan for updating the information, craft key messages and a communication plan for digital and traditional media outreach, and make sure the messages reach the target audience using earned media, digital media, and L&I’s website.

Duties

Some of what you’ll do:

• Work with Insurance Services, Graphic Design, Public Affairs and other partners to coordinate the updating, design, translation, publication, and distribution of all L&I public facing documents and communications impacted by legislative changes that expand rights related to workers compensation.
• Conceptualize and create content; design and create digital media content using common software tools; write and edit copy, web site content, and other publications.
• Work with contractors and our language access team to develop translated versions of material.
• Create and carry out distribution plans for newly updated publications.
• Develop talking points and other background materials.
• Coordinate with stakeholders and co-workers on communication, marketing, and education efforts.
• Conceptualize, create and strategize distribution of video, social media and other digital products to educate the public about the changes and other agency initiatives and programs, and support other communications consultants and agency programs with special projects as capacity allows.
• Identify communication goals, needs, issues, and audiences.
• Develop strategies and specific concepts for digital media that meets goals.
• Assist with the production and publication of digital media.

Qualifications

• Bachelor’s degree in English, communications, journalism, public relations, or related field and three years of writing or editing experience; or equivalent education/experience.

• Excellent verbal, writing and editing skills, including the ability to explain technical subjects in plain language.

• Skills and experience laying out text, selecting visuals, updating graphic elements, and ensuring accessibility of PDF publications.

• Demonstrated skills in social media, including video and written communications.

• Ability to write in plain language about complex topics in multiple formats.

• Ability to analyze complex issues and their impact on customers and the agency.

• Ability to work in partnership and collaboration with others.

• Ability to keep customers, supervisor, and co-workers informed.

• Ability to prioritize tasks and responsibilities in a fast-paced environment.

• Ability to assess public attitudes and concerns and respond proactively.

• Required Equity Competencies:

• The ability to take action to learn and grow.

• The ability to take action to meet the needs of others.

• Supplemental Information

• Things You Need To Know

• Although there are periodic in-person requirements, this position supports a majority teleworking schedule. L&I also offers flexible custom work schedules.

• State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

• At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

• For this position, telework is permitted part of the time. The assigned duty station for this position is Tumwater, Washington.

• For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

• To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.