Knowledge Management Specialist (Evaluation and Data)

UNICEF

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Contract type

• Fixed Term Appointment

Locations

Latin America and Caribbean Region

• Jamaica

Functional Area

Programme

• Knowledge Management
• Research, Planning, Monitoring and Evaluation

Position level

• NO-3

Knowledge Management Specialist (Evaluation and Data), NOC, FT, #138491, Kingston, Jamaica, Multi-Country Office for the Caribbean

Job no: 596090

Contract type: Fixed Term Appointment

Duty Station: Kingston

Level: NO-3

Location: Jamaica

Categories: Knowledge Management, Research, Planning, Monitoring and Evaluation

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a future

UNICEF’s Caribbean Multi-Country Office (MCO) serves twelve English- and Dutch-speaking Caribbean countries: Antigua and Barbuda, Barbados, Belize, Dominica, Grenada, Guyana, Jamaica, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, and Trinidad and Tobago. As part of UNICEF's Future Focus Initiative, the Caribbean MCO brings together policy influence, technical expertise and strategic partnerships to advance results for children across the region through one integrated programme, one management structure and a shared pool of resources. The Multi-Country Programme 2027-2031 focuses on three shared outcomes: equitable access to primary health care, learning and skills; protection of children from all forms of violence; and child poverty reduction and resilience strengthening.

Children across the Caribbean face interconnected challenges including learning losses, mental health concerns, violence, child poverty and increasing exposure to climate-related disasters. Despite many countries being classified as upper-middle or high income, significant inequalities persist, particularly for vulnerable children, adolescents, indigenous communities and those living in remote areas. Small island developing states also face fiscal constraints and heightened vulnerability to economic and climate shocks, requiring stronger regional cooperation and system-based solutions.

The Caribbean MCO’s management strategy is governed by four principles that together translate the new business model into concrete ways of working:

• Impact-driven: technical expertise is organized in shared multi-country working groups rather than replicated in each country, with enabling functions aligned around UNICEF’s strongest comparative advantages.
• Effective and agile: parallel country ecosystems are replaced by harmonized systems and flexible cross-country staffing, keeping management lean and decisions close to implementation.
• Grounded: regional scale is balanced with national depth through country-specific workplans, Heads of Office in each duty station, and matrix management that anchors authority and accountability at country level.
• People-centered: structural and managerial choices are guided by staff wellbeing, transparency and inclusion, with clear role definitions, meaningful consultation, and continuous investment in learning and development.

The operational expression of this model is the working group model. Rather than replicating similar roles across four separate country offices, technical and operational expertise is organized into 16 thematic and functional working groups, each distributed across different duty stations and each serving the full 12-country MCO — not just its host location. Roles are designed around three organizing principles: shared regional service, meaning every specialist contributes to the wider MCO; complementary expertise, meaning team capabilities reinforce each other rather than repeating the same profile in multiple places; and agile presence, meaning the workforce can be rapidly deployed across countries through travel, surge support or remote modalities in line with evolving needs and priorities. This working group model is the foundation of a fundamentally new way of working for UNICEF in the Caribbean: depth replaces duplication, and shared capacity replaces fragmented country-by-country coverage

Under the Area Representative with a dotted line to the Deputy Representative (Programme Coordinator), three strategic shift working groups –Communication & Advocacy, Partnerships, and Evidence Generation & Evaluation/Knowledge Management – provide the enabling capacities required to deliver a more influential, partnership driven and evidence rich multi country programme. Together, they position the MCO to shape public debates, build and leverage high value partnerships, and systematically use data, evidence and learning to drive results for children across the 12 countries.

The Evidence Generation and Evaluation/Knowledge Management cluster leads the Multi-Country Office towards becoming a more data‑driven, learning and evidence‑based programme. It strengthens the generation, analysis and use of data on child rights, supports national capacity building for evidence generation, evaluation and research, coordinates evaluation and learning, and ensures that knowledge is systematically captured and fed back into programme design, advocacy and partnership work, operating as a cross‑cutting enabler across all three programmatic outcomes rather than as a standalone function.

The team is led by a Data & Analytics (Evidence Generation and Evaluation) Specialist (Team Lead), based in Trinidad and Tobago, supported by a NOC Knowledge Management Specialist (Evaluation and Data), located in Jamaica, a NOA Knowledge Management Officer (Evaluation and Data), in Trinidad and Tobago, and a UNV Expert – Knowledge Management Officer (Evaluation and Data) for the OECS (Saint Lucia).

Locating part of the team in Trinidad and Tobago – a major connectivity and data hub – and anchoring additional posts in Jamaica and Saint Lucia allows the MCO to combine MCO‑wide analytics with sub‑regional support to OECS countries, where data gaps are particularly acute; working in close coordination with the MCO Planning and Monitoring team, this group provides an integrated analytics and knowledge service that directly drives programme results, and underpins advocacy and partnerships across the entire Caribbean platform.

How can you make a difference?

This position reports to the Data & Analytics (Evidence Generation and Evaluation) Specialist (Team Lead), based in Trinidad and Tobago, in close day-to-day coordination with the Deputy Representative (Programme Coordinator) in Jamaica.

The Knowledge Management Specialist leads knowledge management and organizational learning across the Caribbean MCO, ensuring that data, research, and evaluation findings are captured, synthesized, and translated into clear, practical evidence that strengthens knowledge-based programme development, planning, and decision-making. The incumbent translates evidence into digestible briefs to inform management and strategic decision-making, strengthens the quality of reporting across inter-agency, joint, and UNICEF platforms, and drives knowledge management and learning across the sub-region.

The incumbent contributes to MCO-wide reporting, organizational learning, innovation, and capacity building, while building networks and partnerships that advance the design of evidence-informed policy for results for children across the Caribbean Multi-Country Office. Working under the Evidence Generation and Evaluation/Knowledge Management cluster, the incumbent supports evidence generation in the Caribbean — including data collection activities, institutional and impact evaluations, and the broader strengthening of national evidence capacities — in support of all UNICEF programmes across the 12 countries of the MCO.

The key functions and accountabilities are:

• Data collection and analysis to support all UNICEF programmes
• Evaluation and Evidence Generation
• Knowledge-based programme development
• Networking and partnership building
• Innovation and capacit