Kiosk mode Food Production/Service Assistant

Job title: Kiosk mode Food Production/Service Assistant

About the Role Under the Director of Culinary Services, the Production & Service Assistant prepares and serves hot and cold menu items for both stations and catering in a timely manner and according to established standards, and is also responsible for maintaining cleanliness in work areas during shifts and at the end of the day, while helping to foster positive customer relations. This position is represented for purposes of collective bargaining by Teamsters.

What You'll Do

• Prepares cold food items and preps hot food items for regular service and catering, following department policies, practices, and standardized recipes.
• (Essential) Ensures that all items for the assigned station are prepped, rotated, and stocked. Takes responsibility for job duties and adapts positively to changing business needs.
• (Essential) Consistently delivers the freshest and highest quality products while paying close attention to deadlines and timelines.
• (Essential) Offers exceptional customer service and interacts with customers in a gracious manner.
• (Essential) Maintains cleanliness and sanitation at the station(s) throughout the shift and ensures a thorough cleaning before leaving for the day. This includes cleaning ovens, deep fryers, char broilers, griddles, hood filters, woks, and food contact surfaces. Contributes to a safe work environment by following all food safety and sanitation guidelines and actively participates in maintaining an A health code rating with LA County Public Health.
• (Essential) Assist Chefs and Cooks with cooking or plating items to order in a timely manner when assigned to catering events or stations in the Marketplace, ensuring adherence to quality guidelines.
• (Essential) Ensures the safety of staff, guests, food, equipment, and the facility at all times. Performs all duties safely and helps in identifying and preventing hazards. Utilizes appropriate safety signs and equipment.

What We're Looking For

• High school diploma or GED; completion of some culinary courses and/or a combination of culinary knowledge and significant volume cooking experience.
• ServeSafe Certification (or equivalent food safety certification).
• Read, write, and speak fluently.
• Demonstrated knowledge of kitchen sanitation and safety procedures; knowledge of special diets and common food allergies, as well as methods of servicing customers with these special needs.
• Proficiency in Microsoft Office applications, Google drives/folders/forms, or any combination of productivity programs applicable to position responsibilities.
• Demonstrated ability to be detail-oriented and thorough; skilled at anticipating and preventing potential problems and handling a wide variety of tasks with efficiency and accuracy.
• Strong commitment to a quality work product.
• Demonstrated ability to effectively communicate verbally, in writing and electronically.
• Effective interpersonal skills as evidenced in the ability to collaborate with a variety of constituencies.
• Demonstrated commitment to justice, equity, inclusion & diversity.
• Demonstrated skill in adapting to and performing work effectively in high-volume, high accountability, confidential environment with multiple and changing priorities.
• Effective organizational, logistical, time management and planning skills with the ability to manage and prioritize multiple tasks/projects simultaneously, prioritize and fulfill the functions of an office in a timely manner.
• Ability to self-motivate and work independently.
• Ability to provide effective leadership and training, and to work effectively and professionally across functions, disciplines, levels, and with diverse groups.

Nice to Have

• Culinary Degree.
• Five years in a high-volume cooking and catering operation.

Compensation & Benefits

• Starting base hourly rate: $18.58/hr; after 6 months $18.87/hr; after 12 months $19.44/hr.
• We also offer a generous compensation and benefits package.