About this role
About the Role We’re seeking a bilingual Mandarin Strategic Cuisines Account Executive to expand Toast’s footprint among Mandarin-language restaurants in the Los Angeles area. This field-sales role is based out of a personal home office; you must be local to LA or willing to relocate. You will drive new customer growth by conducting calls, demos, and closing contracts in Mandarin and English as needed. What You'll Do
- Follow up on marketing qualified leads in your market.
- Conduct discovery calls & product demonstrations in the customer’s preferred language (Mandarin).
- Create and review quotes and contracts in the customer’s preferred language.
- Ensure our onboarding team and customer are set up for success post-sale.
- Understand the competitive landscape in your market to position Toast effectively.
- Communicate with Mandarin-speaking customers; use English for internal Toast communications.
- Drive new customer growth through calls, demos, and closing contracts in the customer’s preferred language. What We're Looking For
- Fluency in both oral and written English and Mandarin.
- 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field.
- Since this is a field position, you must have reliable transportation (mileage reimbursed).
- Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels.
- Proven track record of meeting and exceeding goals.
- Ability to work in a fast-paced, entrepreneurial and team environment.
- Self-motivated, creative, and flexible.
- General technical proficiency with software. Nice to Have
- Experience using Salesforce to track sales activities.
- Sandler Sales Training.
- AI tools experience at Toast. Compensation & Benefits
- Total Targeted Cash range: USD 128,000 — USD 205,000 per year (base salary + commission + bonus, uncapped commissions).
- Starting salary determined by skills, experience, and location.
- Benefits and equity (if eligible).
- Toast supports a hybrid working approach; see company locations and in-office expectations on the careers site.