Kidney Territory Account Manager

Kidney Territory Account Manager - Grand Rapids, MI - (Kalamazoo/Lansing)

This role will cover the territory of Grand Rapids, Michigan area, which includes Kalamazoo, Lansing, Muskegon, Holland, Wyoming, Battle Creek and Jackson.

The preferred candidate will reside within the surrounding areas of this territory.

General Summary:

The Kidney Territory Account Manager (KTAM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs), developing a strategic business plan, communicating thorough disease and product knowledge to HCPs and centers of care. This role must understand market dynamics in rare, complex disease states, demonstrate excellent judgment, and be motivated by the desire to improve patients' lives. The KTAM will report into a Regional Field Leader (RFL) and is responsible for leading engagement with nephrologists and serving as an account manager for specialty kidney clinics.

Key Duties and Responsibilities:

• Establishes meaningful and professional relationships with nephrologists and related HCPs; serves as a territory account manager for specialty kidney clinics
• Develops and maintains expertise on the disease and the product’s clinical attributes as well as patient unmet needs, to educates healthcare professionals on product use in appropriate patients
• Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers
• Responsible for individual performance at the territory level and contribute to area and national team performance
• Works collaboratively across functional areas to achieve common goals and address challenges
• Attends and participates in meetings, and takes on projects and other duties, as requested by management
• Exercises sound judgment and adheres to relevant regulatory and compliance guidelines and company policies

Knowledge and Skills:

• Ability to understand and communicate complex clinical disease/product
• Strong interpersonal, verbal, and written communication skills
• Ability to excel in an innovative environment; takes initiative with a strong work ethic
• Demonstrates passion for improving patient care, strong customer orientation and insight
• Demonstrates team-based skills and can work cross functionally
• Embraces continuous learning/seeks knowledge, and new technologies, and approaches
• Demonstrates core competencies; Clinical Acumen, Selling Skills, Business Acumen, and Customer Relationships
• Expert with disease, clinical knowledge, and HCP/Patient Resources
• Expert with core sales competencies on a consistent basis
• Expert with knowledge of disease centers of care and payer landscape
• Expert with key skills in relationship building & account management
• Exemplifies business integrity, ethical behavior, and Vertex Values
• Documented history of sales success (rankings, awards, annual evaluations, etc.)
• Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
• Experience working in a highly matrixed environment

Education and Experience:

• Bachelor's degree
• Typically requires 5 years of field sales experience in the pharmaceutical industry and experience in kidney/renal disease, rare disease, or other similar biotech/specialty markets
• Product launch experience highly desired

Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.

• Must live and work within the territory; depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport
• Valid driver’s license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs
• 10-30% of overnight travel may be required depending on territory

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range: $133,600 - $200,400

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at

About Vertex

Help Us Achieve Our Mission

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases and conditions. The company has approved therapies for cystic fibrosis, sickle cell disease, transfusion-dependent beta thalassemia, acute pain and acromegaly, and it continues to advance clinical and research programs in these areas. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including IgA nephropathy, neuropathic pain, APOL1-mediated kidney disease, primary membranous nephropathy, congenital adrenal hyperplasia, ACTH-dependent Cushing's syndrome, autosomal dominant polycystic kidney disease, type 1 diabetes, generalized myasthenia gravis, and myotonic dystrophy type 1.

Vertex was founded in 1989 and has its global headquarters in Boston, with international headquarters in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 16 consecutive years on Science magazine's Top Employers list and one of Fortune’s 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on LinkedIn, Facebook, Instagram, YouTube, and X

We believe our culture is one of Vertex’s greatest strengths and a key enabler of our ability to deliver transformative medicines for patients who need them. Rooted in innovation, purpose and collaboration, our culture empowers people to take smart risks, challenge conventional thinking and do their best work. The diversity of our people is central to that culture. By bringing together individuals with different backgrounds, experiences and perspectives, we foster an environment where new ideas thrive, better decisions are made and breakthrough innovation is possible. We are committed to creating a workplace where everyone feels valued, included and connected to our sh