About this role
Job title: Keyholder
About the Role A full-time Key Holder at Hollister Hangzhou leads a team to drive the business and deliver a differentiated customer experience. As a leader of a multi-million dollar operation, you’ll help ensure everyday store performance, open/close routines, and customer-centric service that puts the customer at the heart of everything we do.
What You'll Do
- Training and Development
- Customer Experience
- Communication
- Store Presentation and Sales Floor Supervision
- Asset Protection
- Policies and Procedures Adherence
What We're Looking For
- At least One Year of Customer Service Experience
- Work Ethic
- Assertiveness
- Applied Learning
- Attention to Detail
- Analytical Skills
- Adaptability / Flexibility
- Multi-Tasking
- Stress Tolerance
Nice to Have
Compensation & Benefits
- 13th month bonus
- Monthly Sales Incentive Bonus Program
- Six social insurance and one housing fund
- Generous paid time off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount in all brands
- Leadership Training and Development Opportunities for Career Advancement, promoting from within