Key Lead - Towne East Square, Hollister

Job title: Key Lead - Towne East Square, Hollister

About the Role The Key Lead helps ensure every customer has a quality in-store experience by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates, and keeping store operations running smoothly. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred. Retail supervisory/management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus; demonstrate exceptional interpersonal and communication skills.
• Show knowledge of current fashion trends; be energetic, outgoing, and assertive.
• Take initiative, show confidence, and master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented; engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.
• Availability on Saturdays and Sundays as well as certain holidays; schedule will vary weekly and hours may increase during peak times.

Nice to Have

• Experience in leading groups or teams is preferred.
• Knowledge of current fashion trends and brand awareness.

Compensation & Benefits

• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A Global Team of People Who'll Celebrate you for Being YOU.