About this role
Job title: Key Lead - Town Center of Virginia Beach, Abercrombie & Fitch
About the Role The Key Lead acts as the Floor Supervisor, ensuring all customers receive a quality in-store experience. You’ll be part of the store leadership team, coaching Brand Reps and Stock Associates to keep store operations running effectively and driving on-floor performance through customer experience and daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience preferred.
- Retail supervisory / management experience is not required; experience in leading groups or teams is preferred.
- Maintain a strong customer focus; demonstrate exceptional interpersonal skills; possess strong communication.
- Show knowledge of current fashion trends; be energetic, outgoing, and assertive.
- Take initiative and show confidence; master adaptability and flexibility; balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking; exhibit a strong work ethic.
- Schedule availability: at least 12-16 hours per week; required availability on Saturdays and Sundays as well as certain holidays; during peak timeframes, hours will increase to support the needs of the business.
Nice to Have
- (Not explicitly listed in the posting)
Compensation & Benefits
- Quarterly Sales Incentive
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU