About this role
Job title: Key Lead - The Woodlands Mall
About the Role The Key Lead acts as the Floor Supervisor to ensure a quality in-store experience for customers. As part of the store leadership team, you’ll guide Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales through customer experience and team performance.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
- Schedule will vary weekly, but you should expect to work at least 12-16 hours per week with required Saturdays and Sundays and certain holidays; hours may increase during peak times.
What We're Looking For
- High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.
- Retail supervisory / management experience is not required. Experience leading groups or teams is preferred.
- Maintain a strong customer focus and exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive. Take initiative and show confidence.
- Master adaptability and flexibility; balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking; exhibit a strong work ethic.
Nice to Have
- Retail supervisory/management experience is preferred.
- Experience in leading groups or teams.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU