About this role
Job title: Key Lead - The Oracle, Hollister
About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance on the floor.
What You'll Do
- Perform opening and closing routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
- Work with the store leadership team to drive customer experience and daily sales.
What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisor/Managerial Experience: Not required.
- Maintain a strong customer focus and exceptional interpersonal skills.
- Possess strong communication skills.
- Knowledge of current fashion trends.
- Energetic, outgoing, and assertive.
- Take initiative and show confidence; master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Exhibit a strong work ethic.
Compensation & Benefits
- Starting rate: £15.10 per hour; pay range £15.10 - £15.10 per hour.
- Benefits and perks include quarterly sales incentive bonus, merchandise discount, flexible schedule opportunities for career advancement, Associate Assistance Program, training and development, and a supportive global team. Pending completion of 90-day probationary period.