Key Lead - The Mall at Partridge Creek, Hollister

Job title: Key Lead - The Mall at Partridge Creek, Hollister

About the Role The Key Lead acts as the Floor Supervisor to ensure a quality in-store experience for customers. As part of the store leadership team, they guide Brand Reps and Stock Associates and focus on driving store performance through customer experience and daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• Schedule will vary weekly, expect to work at least 12-16 hours per week; availability on Saturdays and Sundays and certain holidays; peak time hours may increase.
• High School Diploma/ GED preferred, or equivalent; 1 year retail experience preferred.
• Retail supervisory/management experience is not required; experience leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Nice to Have

• Experience leading groups or teams is preferred.
• Prior supervisory/leadership exposure is valued.

Compensation & Benefits

• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A diverse team that celebrates individuality.