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Key Lead (Supervisor/a de planta de ventas part-time) - Westfield Glories, Hollister

Abercrombie & Fitch Co
Barcelona, Spain
On-site

About this role

Job title: Key Lead (Supervisor/a de planta de ventas part-time) - Westfield Glories, Hollister

Original description: About the Role The Key Lead acts as the Floor Supervisor to ensure every customer receives a quality in-store experience. As a member of the store leadership team, you will guide Brand Reps and Stock Associates and drive on‑the‑floor performance through customer experience and daily sales goals.

What You'll Do

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge and Brand Awareness while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets and perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.
  • Support scheduling and daily operations as part of the leadership team.
  • Availability to work at least 20-25 hours per week with required availability on Saturdays and Sundays, plus holidays; hours may increase during peak periods.

What We're Looking For

  • Education: High School Diploma/G.E.D. equivalent preferred.
  • Retail Experience: At least 1 year preferred.
  • Supervisor/Managerial Experience: Not required.
  • CEFR B2 Fluency in English & Spanish required.
  • Maintain a strong customer focus with exceptional interpersonal and communication skills.
  • Knowledge of current fashion trends; energetic, outgoing, and assertive; takes initiative; demonstrates adaptability and flexibility.
  • Ability to balance multiple tasks and pay attention to detail; strong work ethic.

Compensation & Benefits

  • Full-time starting rate €23,250.00 annually (current rate; full-time equivalent hours are 40 per week).
  • Eligibility to participate in benefit programs, including quarterly sales incentive bonus, merchandise discount, training and development, and career advancement opportunities.
  • Opportunity to become a Brand Affiliate and be part of a global team.
  • Company culture that celebrates individuality and values diversity.

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